Wireless Keyboard only partially works

Can you test this keyboard on another PC? That will tell you if it's really defective or you have a driver/software issue on the original PC.

Ron

I saw a good idea on the Dell support Fourm an hour ago.... Change the batteries and then THROW THE MOUSE OUT THE WINDOW!  (Banging it real hard on the desk sometimes works.) Then retrive the mouse and plug the kbrd/mouse USB cable into a different slot on the PC. MAGIC! Does anyone know if their ARE THERE ANY NEW DRIVERS??.  FYI: Microsoft keyboard & mouse wireless is $59.00 with a coupon at COSTCO ($79.00 without) Batteries last at least 6 months in both mouse and keyboard. .. I service several PC's and though I spending money for Microsoft  any more than I must- this hardware product is well worth it. I have also tried cleaning the optic lens -damp lint-free cloth.  I also use a sheet of clean white paper for a mouse pad.  Designs on mousepad or woodgrain make the optic lens FREAK out.

covinofloss
You are being reported to the ASPCA and PETA for mistreating your rodent! :)

If you can figure out who actually made the keyboard/mouse for Dell, you might find better drivers at their site. Some times it's obvious because the Dell hardware looks exactly like the manufacturer's own brand items.

Ron

I went to Drivers.com and did the Driver Detective and found it to be a generic HID device. After I updated my bios with D8300A07.EXE from Dell, and installed that new driver ~ everything seems okay.

FYI anyone out there has these kinds of wireless keyboard & mouse troubles... a cardinal sign is a red light on the infrared unit ... if you have that .... a bios update is a good idea. I also found the new driver for the SB Audigy sound card needed the bios update FIRST, or it crashes after new bootup after the install. (blue screen of ) I'm sure you all out there in the Forum on DELL Support land have this figured out. I just was slow in getting all the new drivers loaded, and complained before I tried to figure it out. It took one full afternoon to get all the drivers and fix the hardware, but I'm in the "computer a-ok" mode now!

I feel badly about the rodent abuse, I am now in a group therapy for that temper outburst and I'm on step 8 of the 12 step program, I hope I make it. :smileysad: I'm not good at expressing affection but I am trying!

That's a great tip, and I do have th red light - however, my computer is not a Dell, just the mouse and keyboard...:(

cearch