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3 Posts

1786

August 22nd, 2005 16:00

Wireless Kybd and Mouse

I have been asked to work on a friends Dimension 4550 (xp sp2) (latest BIOS). They just bought a Dell wireless kybd and mouse. THough logged in as an admin, the USB receiver is not recognized in device manager.
 
Attempting to install drivers (both downloaded and CD that came with kybd) the XP install says that one should choose open. That is not an option. Choosing Run or Save As reults in driver not installing. I do not see and inf file on CD or download.
 
How does one install the driver to get the USB receiver to be recognized

19 Posts

September 10th, 2005 18:00

You shouldn't have to download/install the driver manually. Check the usb port to make sure it has power.

3 Posts

September 10th, 2005 23:00

It has power and recognizes the IR receiver being there. There does not seem to be an inf file for the installation
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