XPS 600 USB Problems

Question

My father has an XPS 600 that feezes constantly after upgrading to BIOS A10. It was only freezing about once ever 5-6 boots, now it does it every time.   I heard that BIOS A03 is better and about the various BIOS fixes, but none of them seem to work right.   Right now, I have him using a PS2 keyboard and no mouse with BIOS A10 (still trying to load A03 - not very tech savvy) and can't even get the keyboard to function within Windows.   Any ideas on a REAL fix?

BubBowen · Answer

Deadites wrote:

My father has an XPS 600 that feezes constantly after upgrading to BIOS A10. It was only freezing about once ever 5-6 boots, now it does it every time.

I heard that BIOS A03 is better and about the various BIOS fixes, but none of them seem to work right.

Right now, I have him using a PS2 keyboard and no mouse with BIOS A10 (still trying to load A03 - not very tech savvy) and can't even get the keyboard to function within Windows.

Any ideas on a REAL fix?

Sure!

Don't use ANY USB devices and instead fill the case with WATER and use it as a suped up Aquarium!

Bub

Deadites · Answer

BubBowen wrote:

Deadites wrote:

My father has an XPS 600 that feezes constantly after upgrading to BIOS A10. It was only freezing about once ever 5-6 boots, now it does it every time.

I heard that BIOS A03 is better and about the various BIOS fixes, but none of them seem to work right.

Right now, I have him using a PS2 keyboard and no mouse with BIOS A10 (still trying to load A03 - not very tech savvy) and can't even get the keyboard to function within Windows.

Any ideas on a REAL fix?

Sure!

Don't use ANY USB devices and instead fill the case with WATER and use it as a suped up Aquarium!

Bub

:smileyvery-happy:

Unfortunately, that doesn't help my dad out any... but is good for a laugh, none the less :smileyvery-happy:

jsrder · Answer

There are two things I've seen work - one is putting the USB devices on an externally powered hub - but I think Dell's official fix is to enter the BIOS and set the USB to 'no boot'.   HTH

BubBowen · Answer

Well,   As I mentioned and pretty much ranted on EVERY thread, that is NOT a fix, but a workaround.  And until it's fixed, I consider it broken and will seek a replacement for both of my XPS 600's.   Bub

tphillips63 · Answer

I agree Bub, I'm so angry about my XPS 600 that I can't describe it here, you know what I mean.
I never got my Logitech G15 (or whatever that gaming keyboard is called) working full time reliable and my cam etc always had problems.
The XPS 600 was/is the worst Dell I have ever had period. It locked up a lot from the factory, blue screened, etc. Finally I got it going with a reload but why should I have to do that? Oh and unplug my keyboard and have another behind my monitor just so I could reboot (oh and that never worked well either, I usually had to power off or unplug it to get it going again).

jsrder · Answer

BubBowen wrote:

As I mentioned and pretty much ranted on EVERY thread, that is NOT a fix, but a workaround. And until it's fixed, I consider it broken and will seek a replacement for both of my XPS 600's.

I agree, I shouldn't have said "fix" as the two measures I mentioned are work-arounds. My bad.

zbestwun2001 · Answer

I have a XPS 600 and I have not experienced those lock up problems.

I am running a P4 3.4mhz. What processors are you useing, also I am using BIOS A04.

I have not updated my BIOS since the system was shipped to me in Feb...due to the fact that there was no reason.

ZB1

ronaldson1 · Answer

I have never had a problem with usb devices, I have an external harddrive, ipod, and a g7 mouse hooked in and never have to reboot. I use BIOS A03

chama98 · Answer

@Deadites wrote:

My father has an XPS 600 that feezes constantly after upgrading to BIOS A10. It was only freezing about once ever 5-6 boots, now it does it every time.

I heard that BIOS A03 is better and about the various BIOS fixes, but none of them seem to work right.

Right now, I have him using a PS2 keyboard and no mouse with BIOS A10 (still trying to load A03 - not very tech savvy) and can't even get the keyboard to function within Windows.

Any ideas on a REAL fix?

the real reason is why do you need to update the BIOS?

you should only really update the BIOS if you have installed a lot of hardware and want to make sure that their are no incompatiblities.

if the system was working with the old BIOS with no problems then I would downgrade back to the orginal BIOS.

as the old saying goes, ' if it aint broke don't fix it!'

good luck.

Deadites · Answer

@chama98 wrote:

@Deadites wrote:

My father has an XPS 600 that feezes constantly after upgrading to BIOS A10. It was only freezing about once ever 5-6 boots, now it does it every time.

I heard that BIOS A03 is better and about the various BIOS fixes, but none of them seem to work right.

Right now, I have him using a PS2 keyboard and no mouse with BIOS A10 (still trying to load A03 - not very tech savvy) and can't even get the keyboard to function within Windows.

Any ideas on a REAL fix?

the real reason is why do you need to update the BIOS?

you should only really update the BIOS if you have installed a lot of hardware and want to make sure that their are no incompatiblities.

if the system was working with the old BIOS with no problems then I would downgrade back to the orginal BIOS.

as the old saying goes, ' if it aint broke don't fix it!'

good luck.

Actually it is my father's PC and he did the BIOS update, not me. He just assumed that since a newer version was out, he should update it.

UPDATE: I was able to walk him through downgrading to A03 and using a PS/2 keyboard and mouse. Unfortunately, when he boots into Windows, it still will not work (keyboard and mouse that is). There are no USB devices connected and USB is last in the boot order (with no boot set in the On Board devices section).

He was able to use the keyboard and mouse in DOS; so I wonder if I need to reinstall Windows XP from scratch? Seems like it should work in Windows if it does in DOS.

Any ideas?

chama98 · Answer

no harm in trying, but otherwise I would consider speaking to tech support.

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XPS 600 USB Problems

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