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4389
July 27th, 2004 22:00
300m LCD Replacement Time
Hi,
I have a 300m which is suffering from the common 'smiley face' problem - its screen needs to be replaced. However, I really need my laptop for work, so can't be without it for long periods of time. I have the standard warranty.
If I dispatched my computer to Dell from CA on Wednesday, how long would it take them to receive it, fix the screen and send it back to me?
I have a 300m which is suffering from the common 'smiley face' problem - its screen needs to be replaced. However, I really need my laptop for work, so can't be without it for long periods of time. I have the standard warranty.
If I dispatched my computer to Dell from CA on Wednesday, how long would it take them to receive it, fix the screen and send it back to me?
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ejn63
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July 28th, 2004 09:00
Standard service is usually a week to 10 days.
GOODGUYBILL
6 Posts
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August 5th, 2004 23:00
I just want you to know, other people including myself have had MAJOR problems with Dell and the "smiley face" issue. Dell representatives are acting as though this is an obscure matter- which it most certainly isn't. I pasted the shortcut to the thread but if it doesn't work, go to 300m LCD- major problems and read the absurd events in the works. Dell has gotten bad.
javascript:goOpener('/supportforums/board/message?board.id=insp_video&message.id=96596')