5100 Does not power on

Nor does mine. It does not seem to be related to the battery, as it does it when it is plugged in to the mains also.

If your system will not power on try some or all of the following.

>Remove the ac adapter and the battery for two minutes then reconnect the ac adapter and try powering the system up.

>Remove the ac adapter, the battery, and the harddrive then put the harddrive back in and try it on ac power only.

>Try starting the system without the harddrive in the system.

>Remove hardware components one at a time and see if the system will start after that.

If the system will not power up with a certain hardware component install then that component may be faulty.

If the system will not power on no matter what, then the processor or motherboard may be faulty.

You can email Dell by Clicking Here for assistance.

Please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.

You can also call Dell Technical Support. The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts.

You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service.

If you are outside of the United States, you will need to contact Dell in your global area.

Thank you for choosing Dell.

Greetings Adam;

I did everything what Dell told me to do but nothing worked. What I did was spray some contact cleaner on the power supply inside the laptop and it worked. What I do now is operate the laptop elevated from the table by 1/2 inch and have a steady fan to aid the cooling system. 

The same thing happened to me about a week after I bought my 5100. After 2 hours on the phone with tech support and re-seating ALL of the removable hardware, they determined that my motherboard was fried. They sent me a new one. I works - mostly.

Greetings!

My Inspiron experienced the same problem again. This time cleaning the contacts doesn't work anymore. There is a problem with the touchpad wiring, whenever it is connected, the laptop does not power on but when it is detached, it does power on. Right now I'm just using a USB mouse, my touchpad and Indicator lights are disabled.

Reds