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December 20th, 2003 21:00

a Code 10 Error Message Appears in Device Manager

Hi,

Sorry if I'm going to repeat me with this problem. But I read a lot of solutions in many forums without finding a solution or a great explication.

From two days ago,  i have an inspiron 8600, in which my usb modem adsl has a problem in the device manager. I installed it pproperly, but then i couldn't use it because in the device manager an error expalin me that it couldn't start error code 10 !!!! ?????

 

The adsl modem is sagem fast 800, with the last drivers.

os: win xp pro

Somebody has an idea ???

 

Thanks,

Oliver

2 Intern

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14.4K Posts

December 21st, 2003 09:00

it could well be that the modem is trying to draw too much power that your usb port cannot supply.
suggest you try using it with an externally powered usb hub.

5 Posts

December 21st, 2003 12:00

thanks i will try it.

But will you give me the same response if i say yu that:

1) this adsl modem runs with a desktop (usb 1)

2) flash disk storage is ok on the same usb port may notebook.

2 Intern

 • 

14.4K Posts

December 21st, 2003 14:00

some dell laptop usb ports don't always provide the tech spec set out for usb of 500mA max.
it/they can only manage a lower output which may be insufficient for your modem.
the usb ports on your desktop on the other hand adheres rigidly to the usb spec & hence you don't seem to be troubled there ie it will supply the full 500mA

5 Posts

December 21st, 2003 15:00

Thanks for your help. I just install an usb hub with external alimentation, and surprise it's ok.

 

Really thanks for your help.

 

Have a nive day

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