battery not charging

Question

I have an Inspiron 8600 with Windows XP. I just received a new battery this afternoon from Dell. I've had it in the computer with the AC adapter plugged in for the last 3 1/2 hours and it has not charged more than the 11% it had when I put it in. What's up?

Message Edited by spiritwriter on 09-17-2007 08:33 PM

spiritwriter · Answer

The old battery was not charging.

ejn63 · Answer

Unplug the adapter from the system. Is the LED on? If yes, it's OK. If not, replace the adapter. If the adapter is OK, you have a mainboard problem - could be the power jack or the power circuitry.

ejn63 · Answer

If the old battery was charging, the new battery is likely faulty. If the reason you replaced it was that it wasn't charging, the battery is not at fault: the cause is a faulty AC adapter or a faulty system board, not the battery.

spiritwriter · Answer

The LED is only intermittently blinking.   Battery is now at only 9%.   How long are adapters supposed to work?

ejn63 · Answer

If the LED isn't steady on when the notebook end is unplugged, replace the adapter.

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battery not charging

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