battery not charging

Question

I have a inspiron 6000, just bought a new battery, have not used it and now if I unplug my computer it says the battery is low, doesn,t the computer automatically recharge my battery, why am I having this problem, I am not computer litterate, should the setting on power management be reset , and how do that, I just cannot get any answers

ejn63 · Answer

Try a different AC adapter. If it works, you're all set. If it doesn't, the power jack or mainboard inside the system is faulty.

AlessiaSurfsNY · Answer

I'm having the same problem!!! I just bought a new battery because mine was completely dead. I put in the new battery, and it will not charge. If I jiggle the ac wire around it will work for like a minute, then it stops. It says its running on ac power even though the battery is only 33% charged and I don't know how to get it to charge. This is so frustrating!

Message Edited by AlessiaSurfsNY on 01-29-2008 09:13 AM

ejn63 · Answer

If jiggling the connector works, try a new adapter. If that does the same thing, the power jack is faulty and the system board needs repair.

AlessiaSurfsNY · Answer

Thanks, it is just so annoying because I just spent over $500 to get my screen and keyboard fixed, then I get it back and a month later my battery is giving me trouble, then when I buy the new batter for almost $200 it still isn't working. Mean while, I already had to get a new AC adapter when I still had warrenty bc mine stopped working, and my battery was recalled so I had to get a new one of that. I am regretting my decision of ever purchasing a Dell.

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battery not charging

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