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750
November 15th, 2009 05:00
battery not charging
i just bought a new dell vostro a480 but there's a problem with the battery... it is not charging even if i reseat the battery for several times... hope you could help me... tnx
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LaptopNomad
539 Posts
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November 15th, 2009 14:00
In within warranty, rush to DELL instantly
Go into BIOS setup - check is battery & AC adapter are listed by their type, anything other than "unknown".
If either is unknown, battery is not charged.
Take unknown battery ./ AC adapter to other identical laptop and do the same.
If both are listed in BIOs setup or battery is charged - get ready for motherboard gymnastics.
Otherwise replace battery / AC adapter - check warranty