Bios Admin PWD reset

Question

Well... since my last post was removed for posting service tag... it happens... I need to reset my ADMIN Bios PWD // i can log on and such, i just would like to modify my bios settings, as i am typing from the computer at the moment. -Model Number? Dell XPS/Inspiron Gen 1 (i really don't know, so any info on how to get to it i will then post it) i am the owner, can prove it... i am on the account for it, besides name and address Now i know there is a number to call, but i can't contact dell tech support because they won't talk to people unless they charge money. I just need a simple oh.... k thats your service tag..k......here is your backdoor password. and done. Now calling customer service doesn't seem like it would help.... im also sure that removing the CMOS doesn't work with this anymore... so there goes that. I also know that it is impossible to get your dell BIOS admin password reset without contacting DELL. -------- i would not like to pay anything... ty

ejn63 · Answer

Dell will not charge you and will assist as long as you can prove you're the registered owner of the system. If you cannot, they will not assist you. The other option is to replace the mainboard.

Hydralisk00222 · Answer

now if memory serves correctly, a dell moderator said that if they cannot prove ownership they will just replace the motherboard.   log into dell technical support chat or call.

kby · Answer

Now... i can't access TECH SUPPORT for anything because it says: Warranty is up.... now why u need a warranty for tech-support... i guess it makes sense if you have a big problem that will take a while to fix.

and to prove ownership im sure i can... since i have the account, and my address is the same, as well as name.

ejn63 · Answer

You need to call Dell, verify you are the registered owner of the system and (if you're out of warranty) pay for a support call.

softel0123 · Answer

sir, iam jafar from india, i have a problem, i can't remove  in bios   administrator password .  just i do, cemos battery remove then i check thats problem also i can't  find. please send me any solution for this..

thed828 · Answer

I agree with Jafar, pull the battery for a while, i have had some where 10 minute wasn't enough then put it back and restart. You may have to run a bios recovery, and update the bios back to the current version, but your password should be gone, then go into bios and enter a new one, or leave it blank.

Having said that do some searching for bios recovery and download the latest bios. With Intel boards there is a recovery jumper on the board. Do your preparation and you should be fine.

ejn63 · Answer

Removing the battery will do nothing - nor is there any recovery jumper.

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Bios Admin PWD reset

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