BIOS Setup Locked

Question

I am restoring a Dell Latitude D830 laptop for a friend, and found the BIOS Setup is locked with a password.  My friend has no recollection of a password ever being used, so no help there.  I can get into the BIOS with the F2 key at startup, but cannot make any changes to it.  The Administrator and HDD passwords are not set, just the Lock Setup.  I have reloaded the OS and all works OK, but I would like to clear the BIOS Setup password.  I've tried all the tips from Google searches, but nothing works.  Any advice appreciated.

RonM1962 · Answer

The solution you provide Dell support.
the Internet is a solution to your problem:emotion-1:

I do not understand your response. Is it an English translation from another language? I appreciate your attempt to help, but need more clarification to the meaning of your response. Thanks.

RonM1962 · Answer

Thanks for the post, evserv.  I have tried that site already, and the passwords generated do not work for me.  My service tag is <ADMIN NOTE: Service tag removed per privacy policy> -3A5B, and I have tried with just the 7 characters and with all the characters.  Any other advice appreciated.

PudgyOne · Answer

RonM1962,

Contact Dell with proof of ownership. If out of warranty, there will be a fee.

This thread is locked. The answer to contact Dell is the correct answer.

If you need assistance, please create a new thread in the proper Dell Support Forum

Thank you

Rick

RonM1962 · Answer

Write to me in <ADMIN NOTE: Non-public info removed as per TOU> I will help you:emotion-5: Thanks, but I don't know how to write to you.  ???

Locked Topics – Laptops General

BIOS Setup Locked

Was this post helpful?