
UNSOLVED
Blue screen on startup
I have a dell latitude E4310 running windows 7. Today I tried to start my computer, and it wouldn't start. It would boot up, prompt me to either start windows normally or launch startup repair, encouraging me to launch startup repair. When I go to launch startup repair, it tells me I need a windows installation disc, which I do not have. It also says:
Status: 0xc000000e
Info: The boot selection failed because a required device is not available.
When I try to start windows normally, a blue screen flashes and then it attempts to restart. When I change the settings to tell it not to restart on failure, I get this message:
A problem has been detected and windows has been shut down to prevent damage to your computer.
(other messages without much info)
Technical information:
*** STOP: 0x0000007B (0xFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)
I'm seeing a lot of suggestions to remove the battery. However, when I attempted that one of the screws was stripped and I can't get it out. What other options do I have?
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