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39967
February 19th, 2013 22:00
Bluetooth is not finding any devices
I purchased dell Inspiron 3520 with Linix OS. i formatted and installed Windows 7 home premium. downloaded and installed all driver files from dell website. no device is unidentified in the device manager. everything is fine except the blue tooth. Device manager shows bluetooth as working and i can click the bluetooth icon in system tray. but strange thing is it wont detect any Bluetooth devices. another issue i observed is that when i try to install a Dell device driver for blue tooth it will generate an error message "Activate Bluetooth Using Wireless Switch". i tried FN +F2 key but it works with wireless only. i tried PC health checkup utility . and all kind of checking. checked bios whether Bluetooth is disabled. i could not find option to enable bluetooth. tried windows update. nothing gave a fruitfull solution.
any help from community members will be highly appreciated.
Dell - Harish M
1.3K Posts
1
February 28th, 2013 19:00
Hi pradvi,
Inspiron 3520 is normally shipped with Dell 1703 Wi-Fi + Bluetooth 4.0 Half Mini Card and Dell 1704 Wi-Fi + Bluetooth 4.0 Half Mini Card. Please ensure that the correct drivers are installed. Find the links for both the wireless cards below.
Dell 1703 Wi-Fi + Bluetooth 4.0 Half Mini Card: http://dell.to/XK1UBl
Dell 1704 Wi-Fi + Bluetooth 4.0 Half Mini Card: http://dell.to/XK1XwM
Dell - Harish M
1.3K Posts
0
March 4th, 2013 04:00
Hi pradvi,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to this post.
pradvi
4 Posts
0
March 4th, 2013 05:00
thank you . now its working. and my issues are resolved. i think the drivers provided in website ( fr this model) is not correct .
Dell - Harish M
1.3K Posts
0
March 6th, 2013 05:00
Hi pradvi,
The drivers updated on the Dell site are correct and they are working. Thank you for confirming that the issue is resolved.