Bluetooth Peripheral device

Question

At start system gives error: 'Windows needs to install driver software for your Bluetooth Peripheral Device'. The problem is I cannot connect to Wireless networks other than the ones before this error started showing up. Where can I find the driver for this bluetooth peripheral device. I've tried all trouble shooting. The link that opens at Broadcom does not work. please help

DELL-Shawn B · Answer

Hi KKMzadolb,

Thanks for the post! The Bluetooth drivers / software required would differ depending on the model system you have. Check out this solution to the error you are receiving on Microsofts Technet:

Error: "Bluetooth peripheral device driver not found" when you try to connect a bluetooth device

http://support.microsoft.com/kb/2654568

For more troubleshooting guides and instructions on how to download and install the latest
Bluetooth Drivers for your system see the Dell Bluetooth troubleshooting guide below. Drivers can be downloaded from http://www.dell.com/support/home/us/en/19/ and Bluetooth drivers are usually tied to wireless drivers located under the networking tab.

Fix, Connect to and Learn About Bluetooth

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=dhs&docid=DSN_356977

Thanks,

KKMzadolb · Answer

Thank you DELL-SHAWN B, this link http://support.microsoft.com/kb/2654568 gives hint for Windows 7, but I have Vista installed on my Inspiron 1318. Am I using wrong kind of Bluetooth driver?

DELL-Shawn B · Answer

Try installing the update from the link below if you have not already. If the problem persists after updating the driver the Microsoft technet forum at the bottom of this post has a few other solutions that should be able to help.