cannot find Bluetooth after installing windows 8

Question

I cannot find and reinstall the Bluetooth after installing Windows 8.  I have looked in device manager and it does not show up anywhere.  I have gone to Broadcom's website and tried their Bluetooth driver detect and all it tells me is to turn on the Bluetooth device.  I cannot turn it on if it shows up nowhere on the computer.  I have also tried downloading the file labeled as R246770, which I think, is the correct driver and no luck.  When I run the program it just says there are compatibility issues.  I have tried running it under Vista, Windows 7 and XP compatibility modes.  I think I have a Broadcom 370 but cannot find  a complete listing under my service tag and original configuration.  In device manager, under Network adapters, it lists:  Broadcom Netlink Gigabit Ethernet, Intel  Wifi Link 5100 AGN and Microsoft Kernel Debug Network Adapter.  What do I try next? Dell does not give me any listings for Windows 8 drivers.

dallascowboyswo · Accepted Answer

Try here en.community.dell.com/.../20257808.aspx

dallascowboyswo · Accepted Answer

Take your mouse to the bottom right corner to activate the charms. Then click on Settings and then Change PC settings go to Wireless and make sure Bluetooth is turned on.

Also make sure the switch is turn on the left side of your laptop.

Then goto Devices under PC Settings and then add a device.

Then see if you can connect.

ejn63 · Answer

What model system do you have?

redmoonranch · Answer

I believe I have a Broadcom 370 Bluetooth. I looked on the original configuration, and as best I can see that is what I have.  All it lists is a part number.

redmoonranch · Answer

I have a Studio 1737/

dallascowboyswo · Answer

To turn on the wireless switch, slide it from the rear to the front of the computer until it clicks into place. There is a switch on the left side towards the LCD

dallascowboyswo · Answer

natakuc4 posted some Windows 8 bluetooth drivers on page 4 of this link that might work,

but ejn63 is right it would help to know what model dell computer you have and what bluetooth

module you have installed.

en.community.dell.com/.../19473458.aspx

or look here

http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/p/19482345/20257808.aspx#20257808

redmoonranch · Answer

I will definitely try that.  I have already tried the Broadcom solution and all I get is a message saying please plug in or turn on your wireless device.  I can't do that if my computer can't find it.

redmoonranch · Answer

Okay I have the drivers installed and my device is showing up in device manager, but how do I access it?  It is not showing on control panel.

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cannot find Bluetooth after installing windows 8

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