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July 23rd, 2017 06:00
Can't Change BIOS settings
Hi,
So I just bought a used Dell E5420. It came with no windows installed so I installed a licensed Windows 10 I had through Flash Drive by hitting the F12 key and selecting the USB storage option. Anyways, I can use the Laptop just fine and everything works but when I tried to access the bios to check it out all the options over there are locked. The system starts just fine and I can use everything but the BIOS settings has an Admin password set.
What can I do about that? Any help would be appreciated.
My email address is
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DELL-Jesse L
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July 24th, 2017 10:00
AliG1993,
You would need to contact Dell Support by phone at 1-800-624-9896 and have them provide a bios reset password. They will verify ownership prior to providing the information. If you have not put this computer in your name you will need to click the link below and fill out the owner transfer form. It could take up to 30 days.
Warranty and Ownership Transfer