Can't install my web cam???

Question

Hi, when I got my latop, Alienware m17x all the software was on it and working. I tried to instal win xp 64 on it as I don't like anything else, but since dell don't make any drivers for win xp 64 on the m17x r4, I simply couldn't have the software I wanted.

I returned back to win 8 and everything installed except my web cam... can I have the drivers for this please, as I have already found the drivers for everything else.

your diagnostics software is ok, for checking my cpu speed etc, but your suggested drivers for my system does not say anything about my web cam, can I have a link please, oh and maybe the activation code I know my sevice tag, but I don't really want to enter it on a public forum, thanks

sandeep_par · Accepted Answer

Hi Steve90k,

Thanks for your reply. There might not be driver available yet for your system running on Windows 8. Please check the link below for systems supported on Windows 8:

http://dell.to/ZwjZaE

You can also keep a check on the link for the unofficial drivers for your system:

http://dell.to/17tVlZT

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

sandeep_par · Answer

Hi Steve90k,

Welcome to the community.

We truly regret the inconvenience that has been caused to you. Kindly check the link below for downloading webcam software:

ftp.dell.com/.../R219156.exe

Also, you can check this article below for troubleshooting webcam:

http://dell.to/12IaBRL

Regarding, activation code please let us know which software are you trying to activate. If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Steve90k · Answer

I searched the drive on the net and found another installer in case the one you gave me was corrupted or something. Unfortunately my second driver has exactly the same error. so I believe the problem may be with something else. I have also bee told that windows 8 should install this driver automatically, where as in this case it hasn't, any other ideas?

Steve90k · Answer

This driver you sent me doesn't work at all sandeep.

I still have the same problem. when I run the installer it simply says "An error occurred while setting up the driver."

I then simply press ok and the installer exits.

any other ideas?

I was trying to activate my windows 8 thanks.

Steve90k · Answer

My machine came with Windows 8 preinstalled, and was working before I tried to change to windows xp 64bit, however I believe one of my driver downloads or your suggestions has worked, Thanks

sandeep_par · Answer

Hi Steve90k,

Its great to hear that issue with the system has been resolved to your satisfaction. If possible kindly post the driver which resolved the issue so others can also benefit from the same.

If you have any queries in future feel free to contacts us.

Thanks and Regards
Sandeep P
#iworkfordell

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Can't install my web cam???

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