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PublisherSWJ

2 Posts

14350

October 14th, 2006 20:00

D620 mic setting keeps swapping internal to external

Help please...
 
Brand new, almost out-of-the-box Latitude D620.
When I go in to Control Panel> Sounds... on the Audio tab, I can get an extended volume control that allows me to enable the internal mic, disable the external.
I know the internal mic works because it passed testing with the Sound Recorder.
 
BUT the setting keeps switching itself back.  I go away for a while, come back, re-open the settings, and the external mic is enabled and the internal one is disabled.  And, of course, GTalk and Sound Recorder don't work.
 
Just updated audio driver to latest on website (think date was in 6/2006?).
 
No external mic connected.

illushinz

4 Posts

November 4th, 2006 19:00

i have the exact same problem with my latitude d820 with the SigmaTel Audio. I'd sure like to hear about a solution.

kjennife

4 Posts

November 12th, 2006 05:00

Same here guys. I've had mine for about a month now. It switches back to external. The other problem I have is that when I do the "test hardware" option, I can tell it's working cause I hear myself, but it's all scratchy and horrible sounding, like really bad feedback. Adjusting the volume doesn't help...I'm all choppy and sound like death....any answers out there?

My mute and volume control buttons on the keyboard also stopped working. Then, just magically, they worked again. What's going on here?

illushinz

4 Posts

November 12th, 2006 10:00

Well, you may want to go to support.dell.com and download the newest QuickSet application, that may help with the volume and mute buttons. 
 
I have made a little bit of progress, although I have not found a real solution yet.  I installed the voice recognition software from XP and enabled the mic.  It works just fine, but I have to open the settings and select my internal mic everytime I want to use it. 
 
This really is an issue for me since I use the chat (voice chat) part of Gtalk alot.
 
Anyway, lets keep this thread updated with any info, and good luck!
 
 

Shaileshgarkar

1 Message

January 24th, 2007 03:00

Same problem, Been calling Dell Gold support last one month
- They changed laptop mother board 2 times
- Send me new laptop drive with preloaded OS.

But the problem is still there.
Many of my friends with same model has same problem. But DELL still not accepting it as a design flaw in the model or problem with audio device driver.

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