Unsolved

This post is more than 5 years old

Closed

1 Message

19980

September 17th, 2007 21:00

D620 Video problem when connected to overhead projector

Screen (both LCD and on Projector) enlarged after hitting Fn-F8. Works find as long as only using LCD display on the laptop, as soon as Fn-F8 is hit, image got enlarged and after try to reduce the size, it automatically enlarged again! Any suggestion on how to deal with this issue other than don't hit Fn-F8?

September 20th, 2007 20:00

I have the exact same issue with another user's laptop. This one happens to be a Latitude D610, running Windows XP Professional SP2.
Basically, once the Laptop is on, after hooking up an external output device (Monitor or Projector), there seems to be no problems at all. But, pressing Fn + F8 to switch to the external display will trigger several interesting symptoms. These are the most obvious I've come across:

- MS Office (tested with MS Word, Excel and PowerPoint 2003) applications will automatically zoom the view to the maximum value available (regardless of the document in question, or even when launching the applications to create new document).
- Internet Explorer will automatically switch the font view to the largest size available.
- Some, but not all, Explorer windows appear to lock the scroll down capability. I've seen specifically the Add/Remove Programs view will display the scroll bar, but clicking on it to scroll a page or just to slide the bar will make the entire window flicker and will return back to the top.

Rebooting while leaving the device connected seems to correct the problem. This leads me to believe that the issue was related to software.
I tried to re-install any alternate Video driver I could find, both for the Mobile Intel 915GM/GMS,910GML Express Chipset and for the external monitor and projector that I've tested.
I even went as far as swapping the hard drive with another, newer imaged hard drive, and the symptoms followed the original hard drive. I tried to install the exact same version of drivers on the affected hard drive, to no avail. I'm almost convinced it's an issue related to the driver and/or another piece of software installed on the machine.

Has any one else experienced these symptoms? Anyone else has found a fix?
The end user is trying to avoid, if at all possible, re-imaging his hard drive.

1 Message

April 13th, 2008 18:00

Yep.  Im having the exact same issue on D620.  Started about 3 weeks ago when I did my normal update of Dell drivers to the latest.  I know they always say dont change them if everything works but....  So I have tried to revert back older Dell versions of Notebook utilities, Intel Chipset drivers, Video drives, etc. with no avail.  Same issue. Works great on laptop LCD but wigs out when hooking up a monitor direct or through a docking station.  Dont have the issue when I use my work docking station and the laptop is shut.

1 Message

February 10th, 2009 12:00

I also have the same problem - every time I connect to a projector - any projector - pretty embarrassing when it is in front of clients and I cant control the zoom on my computer

Any suggestions that anyone might have would be very welcome - any idea if Dell have a fix?

Thanks in advance

Mark

1 Message

March 4th, 2009 12:00

The Microsoft keyboard for zooming (that neat little slider on the side of my MS keyboard—that I never use) is mapped to Fn+F8 on a Dell laptop keyboard (Character code 0x0B).  So, whether you connect the projector or not—if you press Fn+F8 on your laptop, you’ll feel the pain of the automatic zoom.

Solution (or better said, a work around)—Disable zooming.

For me that was… StartàControl PanelàKeyboardàZooming (tab)… and unchecked “Enable zooming”.

Hope this helps,

Craig

No Events found!

Top