Delete Personal Info

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DigiMusicDoc wrote:

I want to give my Inspirion 1100 away to the Salvation Army (why I'm frustrated enough to do this with a computer that's only 3 years old is another story).  I deleted my Windows user account and all other personal info.  However, the computer still shows my name and my Dell Service Tag.  How do I get rid of that?

 

The Dell service tag remains with the computer. 

 

I don't think the 1100s that old, try doing a Dell PC Restore.

 

Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy Image it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

Systems that shipped beginning in early 2005 ship without Windows XP. You can contact Dell and request a CD and wait for it to ship, see Contact Us at the bottom of the page.