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7 Posts

31701

January 1st, 2014 08:00

Dell 5470 nVidia Control Panel

Hello)

Today I Have bought Dell Vostro 5470!

I installed new win 8.1 pro x6 on new ssd. But now I can't open nVidia Control Panel - it writes that I Display doesnt connected to GPU.

Can you help me and say what's wrong?! I Tried this with all combinations of drivers of intel and nvidia...

May be I need to install smth other?

Moderator

 • 

7.1K Posts

January 1st, 2014 08:00

Hi GooG2e,

I would suggest you to uninstall the video card on the system. Please follow the steps mentioned below to uninstall the video card.

  1. Open the charms bar by moving the mouse to right top corner of the screen and inthe search box, Start typing devmgmt.msc and then press enter.
  2. Select the both ‘Standard VGA Graphics Adapter’ device under Display adapters and right click on it.
  3. Now select properties.
  4. In the properties window, under Driver tab, click on Uninstall button.
  5. Check “Delete the driver software for this device.”
  6. You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the video card driver on the system for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.

http://dell.to/18r60nI

  1. Please let me know if this helps.

7 Posts

January 1st, 2014 09:00

I tried this before but this dont work.  Installing new BIOS helps me - know i can use every version of nvidia drivers

Thanks for help!

Moderator

 • 

7.1K Posts

January 6th, 2014 09:00

Hi GooG2e,

I would suggest you to install the finger print driver in compatibility mode in windows 8 operating system for issue resolution.

Moderator

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7.1K Posts

January 3rd, 2014 17:00

Hi GooG2e,

It’s good that issue is fixed. Please let us know if you face any other concerns with the system.

7 Posts

January 4th, 2014 00:00

Now I have problem only with fingerprint http://en.community.dell.com/support-forums/laptop/f/3518/t/19539228.aspx

If you can help me))

7 Posts

January 6th, 2014 09:00

Thank you very very much))

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