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9641
January 16th, 2004 13:00
Dell Gold Tech Support
Dell Gold Tech Support Rocks from my own experiece.
Don't feel I'm from another planet while almost everyone here complains about Dell's support. I think what you need is just a right service.
I got my I-8600 with the gold tech support. I talked with them several times. The average waiting time is less than a minute (from I start dialing). Considering nowadays all companies moved their support to India, it feels good to have some one actually here in America trying to solve your problem.
The best part is the person on the line really knows what they are talking about. You won't get answers like "It might be blabla...". The problem usually solved by one phone call.
I got 3 yr onsite service and gold tech support with $79 extra. My persnal opinion is it worth the money.
mnguyen281
425 Posts
0
January 16th, 2004 15:00
ditto
Dell Latitude C840 BIOS A12
WindowsXP Media Center Edition
15" Samsung ASV UXGA 1600x1200
Intel Pentium4 2.5GHz-M
512MB PC2100 Crucial
512MB PC2100 Dane Elec
Hitachi 60GB 7200rpm Primary
IBM 60GB 5400rpm Modular
Hitachi 40GB 5400rpm USB2.0
Kingwin 9.5mm USB2.0 Enclosure
Matshita 8xDVD/24X CDRW Combo Fixed
HLDS 8x DVD-Rom Fixed
Matshita 24x CDRW Modular
Teac 1.44MB Floppy Modular
Sanyo 66Whr Battery
Sony 66Whr Battery
Nvidia Geforce4 440 Go 64MB
(53.03 Forceware with Teraphy's Modified Inf)
Dell TrueMobile 1300 802.11b/g Mini-Pci
NEC 4Port USB2.0 PCMCIA
Que! 1Port IEEE 6-pin PCMCIA
AVB USB2.0 8-1 Card Reader
Ultraslim 4Port USB2.0 Hub
Gravis Xterminator USB Gamepad
Cyber Cooler USB Stovetop Fan
Latitude X200, XP Pro, pIIIm 800, 384MB, 30GB 4200, TM1150
Latitude X300, XP Pro, P-M 1.2GHz, 640MB, 40GB 5400, TM1300