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October 10th, 2016 01:00

Dell Israel Support is not efficient

Hi,

I have purchased Dell Inspiron 3 years ago and the warranty is over.

I have purchased it with Windows 7 and I have a valid product activation key for windows.

Windows started crushing every time. so I want to re-install windows 7 (home premium oa).

I have called Dell support in Israel, and they said that since the warranty is over, they cannot supply me with a link to download Windows, and that there is nothing they can do and that I should call Microsoft.

So , I have called Microsoft and they told me that Dell did not purchased support for the Windows they distributed to me. so they can'y help me.

I don't need any support, I just need the ISO file for Windows 7 home premium OA.

What should I do ?

I don't think I will buy Dell anymore if this is how they behave after the warranty is over...

Amitai.

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October 10th, 2016 06:00

Dell doesn't offer Windows 7 ISOs for download - you may want to consider upgrading to Windows 10.  You can still do so at this point.

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