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March 14th, 2017 09:00
Dell Latitude E6410 Missing Operating System
please help! on boot my dell computer has a black screen with the Missing Operating System message. I've run the diagnostics and the only errors i seem to get are regarding the optical drive (error 2000-0147) and another error that says 'lcd cable not detected' (error 2000-0413)...it finishes by saying no diagnostic utility partitioned. Please help! Have tons of my kids pictures on this computer that i do not want to lose. thanks!
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ejn63
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March 14th, 2017 10:00
Unplug the system, remove the battery and remove the hard drive (service manual below). Mount the drive in an external case and attach it to a working system by USB. BACK UP the files you cannot afford to lose to the working system's hard drive.
You will likely need to do a complete system recovery or format-reload afterward, but get the data backed up FIRST before you any other troubleshooting.
Service manual:
www.dell.com/.../manuals
Hardware required -- for example:
www.newegg.com/.../Product.aspx