Dell precision M4300

Hi Albert_456,

Sorry about the situation. Please run a hardware diagnostics on the system to check for hardware issues. Dell Diagnostics can be launched one of three ways:

• Hold down the key while pressing the power button.
• Turn on the system, press at the initial Dell screen, and select Diagnostics from the boot menu.
• Disconnect the AC power and remove the battery. While holding down the power button, insert the AC adapter into the back of the system. The system starts and the message Diagnostic boot selected displays.

Please reply with your findings.

After running the diagnostics, it found no error

Boot into Safe Mode (F8) and uninstall your Nvidia graphics drivers.

I have done that before, installed with latest driver that made the display screen from the start-up looks horrible, i uninstalled the new one that's the scratchy screen i get and when i try to play a movie or try open high resolution picture the system gets freezed. dell people not giving any solution for that.. they want money and more money

The stop error you are getting is either faulty driver or faulty graphics chip. It could also be faulty RAM.

What version of Windows are you running (32bit / 64bit)

To eliminate RAM re-seat the modules and carry out extended memory test (Boot to F12 > Diagnostics)

Give the vents a good clean. If the laptop is a couple of years old or more then clean the fan / heatsink.

Update to latest BIOS

www.dell.com/.../precision-m4300

You've already run a hardware diagnostic which came back as ok, so let's focus on drivers.

Boot back into Safe Mode (F8) and run the laptop for an extended time period. Do you still get the BSOD?

Installing the same (latest) nvidia driver will just yield the same results. Find another (earlier) version of the driver off Dell's site - there's about 4 of them - and install each one and check operation. Don't allow Windows Update to update the driver.

Try disabling "Hardware Acceleration"

Choose Start > Control Panel.

Double-click Display.

Click the Settings tab.

Click Advanced.

Click the Troubleshoot tab.

Move the Hardware Acceleration slider to None.

Click Apply and then click OK to accept the new setting and close the dialog box

Click OK to close the Display Properties dialog box.

Restart Windows.

Some reports on the internet suggest a problem with certain older Nvidia GPU's and Intel chipsets.

forums.geforce.com/.../nv4_disp-dll-infinite-loop-finaly-fixed-33- 

Also see these articles

http://support.microsoft.com/kb/314215 

http://support.microsoft.com/kb/293078 

Visit Nvidia site and enter your GPU Specs. There are a multitude of drivers on that site dependent on your OS.

For Windows XP (32bit)

http://www.nvidia.com/object/quadro-notebook-winxp-x32-307.83-whql-driver.html 

For Windows XP (64bit)

http://www.nvidia.com/object/quadro-notebook-winxp-x64-307.83-whql-driver.html 

For Vista (32bit)

http://www.nvidia.com/object/quadro-notebook-win8-win7-winvista-32bit-307.83-whql-driver.html 

For Vista (64bit)

http://www.nvidia.com/object/quadro-notebook-win8-win7-winvista-64bit-307.83-whql-driver.html 

For Windows 7 & 8 (32bit)

http://www.nvidia.com/object/quadro-notebook-win8-win7-32bit-320.49-whql-driver.html 

For Windows 7 & 8 (64bit)

http://www.nvidia.com/object/quadro-notebook-win8-win7-64bit-320.49-whql-driver.html

I am using a 32 bit OS with Windows xp Sp3 downgraded, i did tried with the drivers nothing got fixed.. when i run a Alias Studio tools 2012 the system becomes as shown in the above picture... how to find what exactly is the problem, graphics card or ram or motherboard is faulty or OS got corrupt ?