If you have only one battery, the other will not show up. The second battery is a slice that attaches to the bottom of the system by means of the dock connector.
We need more details. Where are you looking for battery 2? Did the second battery ever show? What operating system are you running? What appears in the Device Manager-Batteries?
ejn63
11 Legend
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87.5K Posts
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321.3K Points
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May 8th, 2017 05:00
If you have only one battery, the other will not show up. The second battery is a slice that attaches to the bottom of the system by means of the dock connector.
DELL-Chris M
Community Manager
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56.9K Posts
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232.1K Points
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May 6th, 2017 09:00
We need more details. Where are you looking for battery 2? Did the second battery ever show? What operating system are you running? What appears in the Device Manager-Batteries?
NhanhLee
6 Posts
0
May 8th, 2017 00:00
i'm using battery 6 cells
NhanhLee
6 Posts
0
May 8th, 2017 00:00
NhanhLee
6 Posts
0
May 10th, 2017 01:00
thank you so much!