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37538
December 20th, 2011 01:00
Dell Studio 1747 Overheating Issues
Hello,
I bought this laptop in April 2010 and it had no problem playing video games on the highest settings. Now, even on the lowest settings, my laptop would overheat and turn off by itself. I searched up solutions to my overheating problems and have tried everything from cleaning the dust from the vents and using Dell Support Center to download driver updates. I can't even play games anymore because my laptop would overheat and turn off within minutes. My laptop is under warranty until April 2012. What should I do? Thanks
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GeneralM13
7 Posts
1
March 4th, 2012 07:00
The CPU overheats because DELL was retarded by releasing a BIOS update which ENABLES the I7 Core Turbo setting. with NO way to downgrade your BIOS or way to turn off your CPU's Turbo the only option left is to install ThrottleStop. Check this page for download and more info. www.xtremesystems.org/.../showthread.php
Throttlestop prevents my CPU's Turbo to kick in keeping the CPU under the 90C barrier and preventing it from overheating/shutting off.
these comments might get me a BAN or what not but guess what? dell has shown me such an level of stupidity in 2 months time that i don't even wanna buy their products anymore.
1.they release driver and BIOS updates which they RECOMMEND the user to install WITHOUT giving them a changelog of what it does.
2. when you open a hardware chat all they can say is sorry we do not know what the changes are.
3. if the powersupply of your laptop breaks you have to buy a 80 euro costing new one from THEM because a 3rdparty adapter is NOT accepted by your laptop and it will "downclock itself in protest"
DELL-Royan S
6 Operator
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3.8K Posts
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December 20th, 2011 03:00
Hi Phandy,
Welcome to the Community. Start by running a diagnostics on your computer. Press the F12 key at the Dell logo on startup, select diagnostics and run an extended diagnostics on your computer.
If all diagnostics pass then I suggest you update the Bios and Video drivers for your system, if still no go then contact Dell Technical support in your region for a possible processor/heatsink replacement.
Bios Link:
www.dell.com/.../DriverFileFormats
Download the video driver from support.dell.com, click on home users, click on driver and downloads add your service tag/system model, and download the video driver for your system.
Thank you
Royan
Acidx
31 Posts
0
December 22nd, 2011 05:00
If it is under warranty, you should be able to send it back to dell who will install a new fan for you and apply new thermal compound to your cpu and gpu.
waytoohot
1 Message
0
April 16th, 2012 10:00
I'm having this same problem and it is so frustrating. I'm afraid to use throttlestop because of the warnings about how it can damage the laptop and render the warranty meaningless. What a lemon. -.-
GeneralM13
7 Posts
1
April 16th, 2012 12:00
can also use windows power management and make the CPU run at 99% which in turn turns off the Turbo...