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5 Posts

261809

October 25th, 2013 01:00

Dell Vostro 3550 Validity Sensor - Windows 8.1

Hi

I tried to install Validity Sensor,X01,4.4.225.0 for my Dell Vostro 3550 On Windows 8.1

Since I have an Unknown device " USB\VID_138A&PID_0011...."

The driver installation failed:

I get a message

Validity Sensors SDK : This software requires Microsoft Windows XP with SP3, Vista or Windows 7

What can I Do?

6 Operator

 • 

1.5K Posts

October 25th, 2013 01:00

Hi ormuser,

Drivers for Windows 8.1 for this system are still not available for this system. Hence, you might face issues with the drivers. However, I will recommend you to install the drivers in compatibility mode. Below are the steps:

  • Download the drivers on the desktop.
  • Double click on the file and extract it on the desktop in a folder.
  • Look for setup file in the extracted folder. Right click ‘.exe’ file and click ‘Properties’.
  • Click 'install in compatibility mode’.
  • Click on Application and select ‘Troubleshoot Compatibility’.
  • Next, click on ‘Troubleshoot Program’.
  • Click on Program worked in earlier versions of Windows.
  • Click on ‘Windows 7’.
  • Click on ‘Start the Program’.
  • Do not hit ‘Next’ until the installation completes.
  • Once the installation completes, click on ‘Next’.

Hope this helps. Please share the results.

5 Posts

October 30th, 2013 06:00

Thanks for the quick reply

That seems to work

6 Operator

 • 

1.5K Posts

October 31st, 2013 01:00

Hi ormuser,

Glad to know that the issue is resolved. Feel free to reach out to us if you need any assistance in future.

August 28th, 2015 10:00

this worked for me I am in windows 10 pro edition and works very well

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