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July 9th, 2012 09:00

Dell vostro V13 hard disk cable

I was a loyal dell customer for over 10 years. I ´ve bougt more than 10 machines for myself, my employees and family members over the years. My experience with the Dell Vostro V13 however made that I will not buy Dell again. I had the exact same problem as others described with the hard disk cable. The thing that angered me most is that Dell has discontinued this cable. The laptops are less than 18 months old and already you can´t buy essential parts. First of all it is a shame that an essential part breaks down after such a short while and even worse is that Dell is so disrespectful to its customers that they decide to stop making this part, knowing that the computer is useless without it.

I had to purchase a used hard disk cable on ebay for over 5 times the price that Dell sold the new ones.

I am really very dissapointed and will buy my next thin laptop or ultrabook elsewhere.

2 Posts

March 5th, 2014 21:00

I think I've the same problem and I've changed the cable 3 times since then. Each of the cable last from 9 months to 15months. And yes, Dell has discontinued those cables, however, they do offer refurbished ones.

8 Posts

March 6th, 2014 07:00

That is obviously a very common issue with that this model. The base rubs on the cable and damages it. If you do as this article describes and install a spacer it should extend the life of your HD cable.

http://blog.parts-people.com/2012/10/02/dell-latitude-13-common-hard-drive-cable-problem/

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