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November 18th, 2012 14:00

Dell XPS Studio 1640

just bought a used dell xps and wiped it with the disk and reinstalled. I cannot connect to the internet and the driver disc is confusing. I cannot install much of the devices i need and it will not find wireless networks or register that a eithernet connection has been plugged in. I am positive that it is not the computer but installing the drivers and everything properly. How do I get this thing running?

4 Apprentice

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2.4K Posts

November 18th, 2012 14:00

1. Install Notebook System Software

2. Intel chipset driver

3. Install the Broadcom driver for the wired network card.

5 Posts

November 18th, 2012 15:00

still not connecting

4 Apprentice

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2.4K Posts

November 18th, 2012 15:00

Well when doing a install all of the drivers need to be installed in the correct order.

Here.

You may have to re install Windows and install drivers in the correct order to get them to work.

That being said, Is your network listed in Device Manager. Is it loaded correctly, does it have a yellow exclamation point.

When you plug in your Ethernet cord do you get a link light at the connection show that it is connected,, if so what color is it.

5 Posts

November 18th, 2012 21:00

No yellow exclamation points, not registering any internet. What is the correct order for drivers? there is a driver cd that i plugged in and half are unchecked as if it detects they are not installed. half of them will not install. I will attempt to reinstall windows for the 4th time and apply those three drivers.

5 Posts

November 20th, 2012 15:00

Apparently the network adapter cannot be found to install the correct drivers. Somehow I think it did not reinstall with the reboot of the system. How can I install it?

4 Apprentice

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2.4K Posts

November 20th, 2012 16:00

Install in the following order: Go to Support at the top of this page. Enter your service tag or detect and submit.

Click on drivers and downloads.

Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling Windows or updating all drivers, it is important that this software be installed first. This is located under the System Utilities Category on the Drivers and Downloads page.

Note:

If the Drivers and Downloads page is not showing the product you are looking for click Change Product and input your Service Tag or select your Product from the list.

Chipset - Helps Windows control system board components and controllers, such as USB and other internal components. This is located under the Chipset Category on the Drivers and Downloads page.

PCMCIA/Smartcard controller - located under the Security Category on the Drivers and Downloads page.

Audio- Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page..

Video- Enhances video performance. This is located under the Video Category on the Drivers and Downloads page.

Network Interface Card (NIC) / Ethernet Controller - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.

Dell Quickset - Controls power management and the ambient light sensor. This is located under the Applications Category on the Drivers and Downloads page (Quickset is not applicable to Latitude E-Family laptops. Use Dell Control Point instead).

Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.

Bluetooth- located under the Network Category on the Drivers and Downloads page..

Touchpad, Pointer, Track stick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Input Category on the Drivers and Downloads page.

4 Apprentice

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2.4K Posts

November 20th, 2012 17:00

The network driver should be the Broadcom driver underneath network.

At boot when you see the Dell Logo  hit F2 and enter the Setup Menu and check to make sure your network card is enabled.

click on my user name add me as a friend and send me your service tag number and I can look up what wireless card was sent with the computer.

5 Posts

November 21st, 2012 11:00

I abandoned all hope and installed 64 bit windows 7 from my pc to my laptop instead of the vista it came with. No issues.

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