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February 9th, 2005 01:00

Dropouts using Firewire Sound

I'm having trouble diagnosing a problem using the Firewire port with an Edirol FA101 digital sound box. When I use it to playback wave files, there is a dropout every 60 seconds. If I disconnect the mouse from the USB port, there is a static sound added to this dropout.
If I leave a mouse connected and disable the Ethernet onboard and the wireless card (a Dell 1450), everything works perfectly.
When the wireless card is enabled (and nothing else), the dropouts return.
I disabled the 1450 and used a Linksys USB wireless adaptor - and it worked without interruption with the Firewire.
With the 1450 enabled AND using a PCMCIA VX pocket D/A adaptor for the sound, I was able to get perfect sound without a problem.
So any ideas on what's up with the 1450 wireless card? Anyone have any experience with the Intel a/b/g version?

47 Posts

February 9th, 2005 02:00

hey remove the wireless card and tell me if that solves the issue or not.

97 Posts

February 9th, 2005 10:00

When I disable it, the firewire works fine.

9 Posts

March 1st, 2005 03:00

Did you ever figure this out?  I have a 9200, Edirol FA101, and whenever I plug the device into the firewire, the "system" process jumps to about 20% (2.0ghz) every 5 seconds.  Needless to say, audio is crackled with dropouts.

I have the FA101 working perfectly on my desktop, so I know it is possible.

Thanks.

97 Posts

March 1st, 2005 13:00

Hi Illwafer - I noticed that problem too - wasn't sure if it was related to the 1450 card or not. I was able to improve that 5 second interruption by increasing the buffer settings for the Edirol (located in Control Panel). Make sure they aren't set to minimum. (I have mine one step up from minimum).

If that doesn't make a difference, try disabling your wireless card (right click on My Network Places, click on Properties, right click on Local Area Connection and select Disable).

Then try the FA 101 and see how it sounds.

97 Posts

March 1st, 2005 13:00

I just fixed it today. I bought an Intel 2915 abg wireless card and installed it.

Finally! My FA 101 works without interruption while the wireless card is enabled. Seems like the problem was with the Dell 1450 wireless card.

Hope my experience is useful to others,...

9 Posts

March 1st, 2005 16:00

Thanks for replying, PrincipalJ.  I will try your ideas later today.

I contacted Edirol this morning and here's what they said:

Unfortunately, Windows does not allow any manual changes to IRQ's any more. You should try this: remove the PCMCIA Firewire card and its drivers. Reboot. Re-install the card with its drivers again. See if Windows has decided to assign it a unique IRQ. If not, borrow someone's PCMCIA card - a network card, wireless card, whatever - then remove your Firewire card drivers and install the new device. Leave the new device's drivers installed, but plug in your Firewire card and install its drivers. Check the IRQ number. Windows should now have been forced to pick a unique IRQ.

I can't be sure this will work, of course. If you cannot get a unique IRQ for your Firewire, you may have to contact Dell and inquire about factory changes to device IRQ's.

Best Regards,
Edirol Corporation

(FYI - I purchased a PCMCIA 6-pin firewire adapter to try out.  I thought I would be able to power the FA101 with it, but that does not work.)

97 Posts

March 1st, 2005 20:00

Yeah, I talked to them too and got the same response. Notebooks do not have options to allow interrupts to be assigned to different pieces of hardware. There may only be 1 or 2 PCI slots available on the motherboard and the operating system has to allow sharing to occur.

That's why it's useful to disable all of the items not being used so the computer doesn't have to share the interrupt resources. It's the only option you have available on the laptop.

However, I found that's not the problem anyway. I was able to install the software and run the Edirol on another brand of laptop without trouble. And after trying everything else (reloading the operating system, stripping all the unnecessary programs out and running just the sound software) it didn't make any difference until I swapped out the Dell wireless card and put in the Intel wireless card.

It's working fine now, even with the wireless card enabled. The way it should be,...

9 Posts

March 2nd, 2005 12:00

No luck.  I messed around more with the buffer settings, and I was able to eliminate the spikes I think...

But the crackle is still there.  The Edirol fix didn't work, as everything is on IRQ11.  I disabled everything except the video card (on IRQ11), and I still had the crackle. 

Even if I'm not in an audio app, I can hear the soundcard popping, and then I see the Digital Sync led light up as if the card is reconnecting or something.

I'll mess with it for a few more days, and if I can't get it...I'll have to send my sweet Inspiron back.

Thanks for your help, PrincipalJ.

97 Posts

March 3rd, 2005 01:00

Great news! Where is that setting? Is that the one in Control Panel under Power Options?

9 Posts

March 3rd, 2005 01:00

Well I fixed it in case anyone is interested.  Absolutely nothing worked, so I had to turn the laptop into a "Standard PC" instead of using ACPI.  Basically, I lose power saving features and suspend, but my firewire audio card works like a dream.

It was very easy to do as well....

9 Posts

March 3rd, 2005 04:00

If you are unable to resolve your IRQ conflict, you may need to assign IRQs manually. ACPI (Advanced Configuration and Power Interface) is an open industry specification developed by Hewlett-Packard, Intel, Microsoft, Phoenix, and Toshiba. ACPI establishes industry-standard interfaces for OS-directed configuration and power management on laptops, desktops, and servers. If your system is ACPI compliant, then ACPI will assign the IRQs. In order to manually assign IRQs, the Hardware Abstraction Layer (HAL) must be changed to Standard PC with APM support.

In Device Manager, expand "Computer" and right click the expanded entry. Select Update Driver, then choose "Install from a list or Specific Location (Advanced)", click Next. Select "Don't Search, I will choose the driver to install.", click Next. If Standard PC is shown in the list, choose it, otherwise untick Show compatible hardware, then select Standard PC from the list. Click Next.

9 Posts

March 26th, 2005 20:00

I just wanted to answer my own thread here...
 
I returned the 9200 and got a 9300.  Out of the box, the 9300 wasn't having the issues like the 9200.  The 9200 would pop and click every few seconds.  The 9300 didn't do that at all.  Unfortunately, the sound would drop out occasionally like the 9200.
 
After doing MANY things, and nearly pulling my hair out, I went into the BIOS and disabled the mini-PCI slot, which happens to house my Dell 1450 Wireless a/b/g.  BAM - Problem solved.  FLAWLESS AUDIO at VERY LOW LATENCY.
 
I'm going to play around with the 1450 settings to see if I can get it enabled and usable.  If not, I will probably opt for a PCMCIA wireless card (or none at all).

97 Posts

March 27th, 2005 01:00

Was the same issue with mine - I had to disable the 1450 wireless card in order for the firewire to work without interruption.

I could not find a setting that allowed the 1450 to be enabled and the firewire to work together. However, I replaced the 1450 with the Intel 2915 abg card. It works fine in my 9200. You might be able to find the 2915 wireless card on eBay (or from Dell) for less money than a PCMCIA card that does a/b/g. (Plus the added convenience of built-in wireless).

All the best!

9 Posts

March 27th, 2005 02:00

awesome.  im gonna call dell and see if i can swap.  i just got the 9300 a few days ago.

5 Posts

May 24th, 2005 11:00

this thread saved my life. after about 8hours of searching for a solution for audio crackling on my 700m with a fa101 firewire interface.
 
everywhere else i looked recommended agaisnt running a laptop in standard pc mode. but it works.
i'm not clear why. all of my devices are running on the same IRQs. and the crackling stops even with the wireless card running.
 
so tho only thing i'm losing out on with ACPI is battery life and sleep mode. thanks for the help
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