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June 19th, 2011 05:00

Duplicate of window CD

We purchased DELL inspiron.1525 laptop from Saudia Arabia now I am in UK and lost my window vista basic cd but I have product key and CD cover can you provide me a copy  of CD or guide me the way how can I get

297 Posts

June 19th, 2011 07:00

Assuming we are talking about a Dell OEM copy then I am not sure the Microsoft links will work. Buried in the small print will be a referral back to the computer manufacturer if you provide an OEM key. I believe you need to contact Dell in the country of purchase, but maybe worth a shot at Dell UK.

However I would simply borrow the most recent Dell Vista Home DVD I could find among friends and family or neighbours and copy it. They are all the same excepting service pack level - hence more recent is better. I guarantee somebody close by has one.

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47K Posts

June 19th, 2011 07:00

How to replace Microsoft software or hardware, order service packs ...

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware

http://support.microsoft.com/kb/326246/en-gb

 

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87.5K Posts

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321.3K Points

June 19th, 2011 07:00

You'll need to contact Dell in the country where the system was purchased.

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16.1K Posts

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65.9K Points

June 19th, 2011 19:00

Yes if you can get a friend with a Dell Vista Home Basic DVD (even one without service packs 1 & 2). You can copy the disc to a folder on the desktop and use vlite to slipstream service pack 1 and service pack 2. Finally use vlite to create a bootable .iso, burn it to DVD and you will then have an up to date vista home basic SP2 disc which you can boot via BIOs for a reinstall of vista.

7 Posts

June 20th, 2011 01:00

You can contact Dell and they should send you a free copy of the disc. The important thing is that you still have the product key so as long as you have a Vista disc you're fine. You can also try downloading Vista onto a disc and using an iso burner to burn it to a disk and then install it, using your product key.

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