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4405
July 21st, 2004 13:00
E mail Messages launch while typing/cursor skips and jumps while typing
A problem has developed with our Inspiron 8200 in the last month or so. While typing in Outlook, sometimes the message will send for no apparent reason. Also, the cursor will jump, usually back in the message, for no reason. Not sure if this is software (Outlook) or keyboard, but suspect the latter because I've had cursor jump while typing this note.
The only action we can identify that may prompt this early send seems to be strinking two keys at once. Since the problem has only recently appeared, and we've had the 8200 for over a year, we wonder if it could be a virus?
Has anyone experienced this problem, and if so, is there a fix? Thanks.
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DELL-BobT
3.1K Posts
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July 21st, 2004 19:00
reddogger,
Thank you for using the Dell Community Forum.
Please follow these suggestions:
Further troubleshooting ideas can be found in this knowledgebase article.
One more idea, often third-party mouse drivers can cause performance issues with the system's touchpad. If you are using an external mouse and it requires additional drivers, I would suspect that these drivers are likely conflicting with those for the touch-pad. You should remove the drivers for both pointing devices and then reinstall those for the mouse that you wish to use.
Also consider reinstalling the application that this occurs in.
reddogger
2 Posts
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July 22nd, 2004 10:00
Bob T., Thanks for the quick reply and to-do list.
First thing we've done is turn down double-click speed on mouse pad. We use the ALPS pad, and are now trying to type without 'lazy wrists'. We'll see if this is the fix we need.
Thanks again for helping us track down a very frustrating problem!