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3 Posts
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54614
August 2nd, 2012 15:00
erratic cursor movement
I have a dell laptop that I had to have the operating system (windows 7), drivers & Utilities reinstalled Saturday by a dell tech & I. Now my cursor is acting crazy, it goes all over the place. As a matter of fact I'm having a very hard time typing this post. I'll be typing & all of a sudden the cursor will be some where else. How can I fix this? PLEASE HELP ME CUZ I REALLY DONT WANT TO HAVE TO CALL THEM CUZ ITS ALWAYS A 6 HOUR ORDEAL!!!
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DELL-Harish R
677 Posts
1
August 2nd, 2012 15:00
Hi bamagirl46,
Welcome to Dell Community
We are sorry for the inconvinence. I can suggest few steps which could fix the issue on the system. Request you to go to Control panel and select mouse. You would be seeing a popup with settings. Request you to find the option which says mouse sensitivity and reduce it. Also there is an option which says disable mouse while typing. Request you to use these options
This should fix the issues. Let us know if you have any other queries
Thanks & Regards
Dell_Harish_R
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bamagirl46
3 Posts
0
August 2nd, 2012 15:00
THANKS I'LL GIVE THAT A TRY & LET U KNOW HOW IT WORKED.
6boyz
4 Posts
0
August 3rd, 2012 09:00
I read your reply but I could not locate the mouse sensativity button. This computer is 1 1/2 years old and it is the biggest pain trying to type anything. Is there something I can do to stop the cursor from jumping all around as I type.
Thank you
Charlie
quikdra
1 Message
0
August 3rd, 2012 10:00
This is my first ime on this forum, and it is precisely because of the same problem you are having. I think this is a big problem with Dell laptops. I have bought 3 Dells and 2 of them have the problem. To their credit, the sent a repairman and the first one seems to be fixed. The one I am writing this with (15z) is horrible. It was 'fixed' once but it takes me 5 times as long to write anything because I am constantly making corrections. Sometimes the cursor skips to a completely differrent application window. The worst problem is when the cursor starts skipping around in a large spreadsheet changing cells at random...very big concern. I like Dells otherwise, but I don't think I can buy another laptop. Way too frustrating. I spend most of my time overseas and so have to wait until I am stateside for repairs. I feel your pain...my wife is now using a Toshiba and is having no problems like this. What good is a slick looking, fast laptop if you can't use the keyboard?