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40559
February 28th, 2015 11:00
Error code 2000-151
My laptop has only started in safe mode for the past few months and now it has just completely quit starting up altogether. When I ran diagnostics as specified by another user on here, I got this:
Error code 2000-0151
Validation 13712
Msg: Hard Drive 0 - S/N WD-WXA1A21J3959, incorrect status = 3E
No additional sense information
What does this mean?
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ejn63
9 Legend
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87.5K Posts
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February 28th, 2015 12:00
The hard drive has failed - if the system is under warranty, call Dell with the error and they'll replace the drive.
If not, you'll need a new, 2.5" 9.5 mm or slimmer SATA notebook drive (available from just about anywhere). If you did not prepare a set of recovery media when you received the system, you will need to purchase that now, from Dell.