Error message concerning AC power adapter

Question

I regularly receive this error message when I am connected to AC power and my battery is fully charged:

"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."

I have a 9-cell battery and 65W AC adapter.

What could be the problem?

bacillus · Answer

what model do you have? dell recently replaced ac adapters with a newer version for folk constantly getting this error message.

Samirmal · Answer

Inspiron 1420   Bought it last week.

bacillus · Answer

I would contact dell support and tell them of your problem. In my case I contacted dell support via email and was sent a new ac adapter.

Samirmal · Answer

Thanks . Let me do the same.

Locked Topics – Laptops General

Error message concerning AC power adapter

Was this post helpful?