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64591
November 12th, 2005 17:00
Express Service Code: How do I use it?
I am negotiating for purchase of an Inspiron 5000E and I have the "Express Serice Code" for the laptop. I would like to use this code to lookup the confiruration. Where do I go on the Dell Support web site to enter this code? It doesn't seem to be used anywhere that I can find. The code is: 376-208-37
I already tried Search and Advanced Search and got about 5 pages of citations with about 1200% redundancy. Mostly, it explains where the code is located on the laptop, but NOT how/where to use it. I already have the code so this is useless info. Plus I really don't have the time to go thru 300+ links in the hope of finding the answer.
The Dell Support web site does offer some kind of downloadable program or script that can retrieve the configuration. But this laptop is non-functional so that approach wont work.
I also have the Service Tag MECF9. It indicates that the laptop may have been originally sold in Europe. No other information is available. So far I have hit a wall on on my search.
Can someone please point me to the right location for entering the Express Service Code?
Thanks in advance.
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parkerti
610 Posts
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November 12th, 2005 17:00
System Summary
Service Tag: MECF9
System Type: Inspiron 5000e
Ship Date: 18/01/2001
Dell IBU: Europe
Quantity Parts # Part Description
7 1428U SCREW, M2X5, MACHINE SCREW, FLAT PAN HEAD, NICKEL PLATED
2 29JCK SCREW, M2.5X6, FLAT PAN HEAD, MICROSOFT, BLACK OXIDE, NO NYLK
1 3776U COVER, STRIP, PLASTIC, NOTEBOOK, I5000
1 53JUH ASSEMBLY, HEATSINK, VGA/MB, NOTEBOOK, I5K
1 578TU PROCESSOR MODULE, P111-CU*, 600, 256K, MMC2, CO
1 616RF ASSEMBLY, NOTEBOOK, BASE (ASSEMBLY OR GROUP), 15.0, 15000e, ORIGINAL EQUIPMENT MFGR.
1 8579U BRACKET, FLOPPY DRIVE, CONNECTOR, NOTEBOOK, I5000
7 85NGV SCREW, M2.5X4, FLAT PAN HEAD, MICROSOFT, BLACK OXIDE, NO NYLOK
1 818WD KIT, SOFTWARE, NAV-MLNM, 5.25" FORM FACTOR, ORIGINAL EQUIPMENT MFGR., ENGLAND/ENGLISH
1 146CY KIT, WARRANTY, INFORMATION, DUMMY-PART
1 06KVH KIT, COMPACT DISKETTE, OPERATING SYSTEM, WINME, ENGLAND/ENGLISH
1 4395P DUAL IN-LINE MEMORY MODULE, 64, 100M, 8X64, 4K, 144
1 1428U SCREW, M2X5, MACHINE SCREW, FLAT PAN HEAD, NICKEL PLATED
1 89JVW CARD (CIRCUIT), VIDEO, VIDEO GRAPHICS ADAPTER, 8M, ATI TECHNOLOGIES INC, M3, 15000e
1 10JKT ASSEMBLY, COMPACT DISK DRIVE, 650M, INTERNAL, 24X, SAMSUNG, I5K
1 142TM KIT, DOCUMENTATION, I5000e, ENGLAND/ENGLISH, EUROPE, MIDDLE EAST & AFRICA
1 18PYW PLACEMAT, GETTING STARTED, I5000e, WEAULANG
1 3240V KEYBOARD, 88, NOTEBOOK, I5000, UNITED KINGDOM
1 5138U DOCUMENTATION, SETUP, VIDEO, I5000, ENGLAND/ENGLISH
1 665EV TECHNICAL SHEET, INSP-NWSLTR, EUROPE/EUROPEAN, ENGLAND/ENGLISH
1 0923E KIT, CABLE, ADAPTER, MODEM, INTERNAL, I7000, UNITED STATES
1 6158U MODEM, CARD (CIRCUIT), 56K, INTERNAL, NOTEBOOK, ACTIONTEC
1 68949 ADAPTER, CONNECTOR, 1717SPLX
1 0598U BEZEL, PLASTIC, HARD DRIVE, NOTEBOOK, I5000
1 2189U CARRIER, MOUNTING, HARD DRIVE, NOTEBOOK, I5000
6 2528U SCREW, M3X4, MACHINE SCREW, BLACK OXIDE
1 31YMK HARD DRIVE, 10GB, I, 2.5" FORM FACTOR, 9.5MM, IBM
1 6227U CONNECTOR, 2X22, INTERFACE, IDE (INTEGRATED DRIVE ELECTRONICS), HDD, I5000
1 569NU TECHNICAL SHEET, INSTALL / INSTALLATION, BAY MANAGER, LS120 FLOPPY DRIVE, 13800, WORLD WIDE
1 53YPV KIT, SOFTWARE, OFCSBE-2K-SR1, ENGLAND/ENGLISH, ORIGINAL EQUIPMENT MFGR.
1 4862D ASSEMBLY, SHIPPING MATERIAL, BOX, 16X19
1 729DJ KIT, INTERNET SERVICE PROVIDER, COMPACT DISKETTE, INSPIRON, EUROPE, MIDDLE EAST & AFRICA
1 83MXK KIT, DOCUMENTATION, MISCELLANEOUS, BUNDLE, I5e, EUROPE, MIDDLE EAST & AFRICA
1 8859D CORD, POWER, 220V, 6FT, ALTERNATING CURRENT, 3W\3P, UNITED KINGDOM
1 9364U ADAPTER, ALTERNATING CURRENT, EXTERNAL, 20V, 70W, 3W, BELL ATLANTIC
Enter a Service Tag
Service Tag:
What is a Service Tag? | Find My Service T
This was gotten from Dell UK website.
NOTE: on the "processor Module" - 578TU, it says P111-CU* Replace the * with an m - that was the original entry from the site but the spell checker would not let it go that way!
ejn63
9 Legend
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87.5K Posts
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November 12th, 2005 17:00
European models won't show extensively - you'll need to use the Dell site in the country where the system was sold.
jeff_shaw1
1 Rookie
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10 Posts
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November 12th, 2005 19:00
Thankyou both very much for the quick responses.
When I previously tried the Service Tag, the web site responded that "no additional information is available. Try again later". I see that it now works, and that answers my general info need.
However, I am still curious about the Express Service Code. I guess that is just not useful on the Dell Support web site. So I wonder what use it has, if any.
bpgveg14
1 Message
1
May 22nd, 2008 15:00
I swear to sweet Jesus, I am having the SAME ISSUE!
And if I got the right response from tech support the first time around, I wouldn't waste all my time here!
Any thoughts about the quality of Apple support? I am SO sick of Dell and Windows...