File i\386
tkrnlmp.exe could not be loaded. The error code is 7.

Question

Can someone give me advice on the above referenced error message.  I have been on the phone with Dell tech hardware support and software support (I purchased the 239.00 year of support) and I am getting no where!  The CD is NOT scratched, I have run every diagnostive I can and everything passes.    Inspiron 9300 2gig of DDR2 533 MHz 2 Dimm 100GB Hard Drive   I formatted the drive and reset the partition to a single partition and I can't get XP to install.

hunterelite · Answer

http://www.tek-tips.com/viewthread.cfm?qid=930337&page=1 ^^^try that site and read

hunterelite · Answer

can u load up into windows? or are u reinstalling BECAUSE u cant load into windows?

annieb6427 · Answer

No I can't.  I am trying to do a clean install of Windows XP Media Edition from Dell.  It is after the Windows setup window initializes and I get the error first thing.

annieb6427 · Answer

Also, I have used numerous other Win XP discs that give me the same story.  It's not a scratched disk.  I am going to update the bios.  I also retested the memory with Memtest86 v. 1.30 and everything passed.

hunterelite · Answer

so u r booting from the disk at startup...right?

annieb6427 · Answer

I finally got through to the hardware tech and they are sending me 2 sticks of memory.  I won't get them for about 10 days.  I am not holding my breath but I do feel a little better.

Locked Topics – Laptops General

File i\386\ntkrnlmp.exe could not be loaded. The error code is 7.

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