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January 24th, 2006 02:00

Function-F8 causes crazy mouse behavior - Lat D610

I have a Latitude Dell D610, running XP (reinstalled from the Dell OS CD), and I recently added a Samsung LCD to my desk.

Now, whenever I hit Function-F8, even with without the LCD attached, I get weird mouse-like behavior. This also happens when I add the LCD as my second display through the Display Control Panel.

The behavior seems to be a locked-on middle-click or scroll-up. In my IM windows, it scrolls to the top on its own. In NetBeans, the open file scrolls to the top. In Firefox, the text size increases to the max size.

I have the latest BIOS (A06), latest X300 video drivers, and the latest chipset (couldn't think of what else to update) from the Dell site for the D610.

Right now, I have to restart my computer to fix this, and that's unacceptable! Any ideas what else could be done to fix this?

Message Edited by cheese_44 on 01-23-2006 10:54 PM

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1.5K Posts

January 24th, 2006 03:00

Dell Notebook System Software

The above is a previous version, the one released last week has a lot of files missing.

"...Notebook System Software (NSS) is a utility that provides critical updates and patches for your operating system. Install the NSS program to gain support for Dell 3.5-inch USB floppy drives, Intel Pentium-M processors, CD-ROM/CD-RW/DVD drives, Infrared (IR) communications, and USB devices. NSS is necessary for correct operation of your Dell portable computer, including the Dell D/Bay, D/Dock, D/Port, and D/View family of docking devices. NSS automatically detects your computer and operating system and installs the updates appropriate for your configuration. ..."

Alps GlidePoint/StickPointer Driver

Also released last week and works great!

Enhancements:
-------------
- Adds the feature where the touchpad/stick is disabled when a USB mouse is plugged in. This feature is disabled by default but can be enabled via a checkbox on the Devices tab in the Touchpad. When a USB mouse is plugged in a pop up message informs the user that a USB mouse has been detected and that the touchpad/stick has been disabled. A red 'X' appears over the touchpad icon in the systray when it is disabled.

and one more:

Dell QuickSet

Release Date: 11/03/2005
Description: The Dell QuickSet application provides quick access to configuration settings for:
POWER: --------------- - Power management schemes - Battery resource information and health. -
The application also warns user when unsupported power-adapter/dock/battery scenarios are detected.
DISPLAY: ---------------- - Desktop font scaling - Internet Explorer Scaling -
Display brightness -
Presentation mode -

Display switching via Fn+F8

NETWORK/CONNECTIVITY: ---------------------------- -
Radio/Wireless activity - Location Profiler - Internal network card activity (depending on your system)-
The Internal Network Card will be deactivated when user goes to battery mode and the network cable is unplugged.
Inorder to activate it, reinsert AC power source. If you want to bypass the installation of this feature
run setup.exe with the param NO_NIC_PM (setup.exe -NO_NIC_PM) OTHER/SYSTEM SETTINGS: ---------------------------- -
Volume status - Hotkey hibernate - MediaDirect (on certain systems)

Message Edited by Art on 01-24-2006 01:03 AM

6 Posts

January 24th, 2006 05:00

Thanks for the reply Art, I have installed all three of the programs you listed, unfortunately I still can't do the switching via Fn-F8 without the same bug popping up.

I wasn't sure if I was right about the bug coming up when I switched through the Display Control Panel, and in fact, I can use that without restarting to go to my external LCD.

So, the issue remains only when I hit the Fn-F8 combo.

5 Posts

February 20th, 2006 07:00

You're not alone. This same problem hit me last week. I had previously used Fn-F8 successfully with my D610 and a plasma TV. Last week, I plugged into a projector for a presentation, pressed Fn-F8, and my font sizes went nuts. Now I have the same problem on the plasma, as well as an LCD display.

I have confirmed that I can switch successfully by using QuickSet, just not Fn-F8. Also, I *think* the last time I successfully used Fn-F8 was before I installed the latest version of QuickSet.

Who wants to bet that the new version of QuickSet introduced the bug?

6 Posts

February 20th, 2006 10:00

That's outstanding detective work :)

I would be willing to bet that, but how can I roll back to a much older version of quickset?

That's one thing I tried upgrading when this happened to me, but I also got my laptop in October, so I probably had a QuickSet version no older than 5 months old (from now).

If I can roll back to something a year ago, I'd gladly do it, as I don't use its features anyway.

6 Posts

February 21st, 2006 00:00

Well unfortunately, I never used Fn-F8 until I got my monitor, which was after I got my wireless mouse and keyboard (MS Natural Wireless Desktop), so I can't be sure which program/drivers may have done it.

I suppose I could do a lot of uninstalls and see if I can use Fn-F8 with quickset and my mouse drivers uninstalled.

5 Posts

February 21st, 2006 00:00

Just to make sure we're covering everything, are you running a wireless mouse or a PC sound card? I also installed a Logitech V200 Cordless Mouse and a Creative Audigy 2 sound card last month. I can easily see the Logitech SetPoint drivers being a suspect...

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1.5K Posts

February 21st, 2006 03:00

6 Posts

February 21st, 2006 06:00

You know what, I just finished restarting my computer no more than 2 minutes before I got notified of your post, and I had just uninstalled Intellitype to find my Fn-F8 working.

I can put my QuickSet back on now (despite never using it), and figure out what to do about Intellitype, maybe an older version of that?

5 Posts

February 21st, 2006 06:00

Hey, cheese. It's Microsoft Intellitype. I just spent a delightful evening uninstalling drivers. Uninstalling Intellitype made the problem disappear. As soon as I stumbled across this, I started combing through the MS product support newsgroups, and found a couple other people reporting the same problem.

5 Posts

February 21st, 2006 07:00

See if you can get the functions you need without reinstalling Intellitrouble. Before I installed this latest version to support a new MS keyboard, I was experiencing some even wackier problems that I couldn't account for at the time. A posting over in the MS newsgroups now makes me think that was an Intellitrouble problem, too.

October 10th, 2006 16:00

Just want to verify that this solution worked for me too.....  I was struggling with this same problem on my Latitude X1 for the past three months until I read this thread.  Thanks a million!  Uninstalling Microsoft IntelliType made the problem go away! 
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