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January 9th, 2008 18:00

Getting a Key on the keyboard replaced

Hi I romoved the #2 key from my keyboard to clean it and now it's broken. Is there a store that I could take my laptop to to get it replaced or do I have to mail my laptop in to you guys?

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January 9th, 2008 19:00

You don't need to do either. If it's in warranty, they will send you a replacement keyboard - it is customer-replaceable.

If it's out of warranty you can order a keyboard from Dell Spare Parts:

Dell Spare Parts 1-800-449-3355 ext 7269937

They don't sell or replace individual keys.
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