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October 8th, 2013 14:00

HD 550v drivers

I have the dell n5010 with the amd hd 550v gpu. I have gone to support and downloads and downloaded what is apparently the latest driver from there, however, when i try to play a game, it comes up with a message telling me that the driver is out of date and needs updating.

Is there a more up to date version of the driver than version 8.742.0.0? If so can someone kindly provide the link to it please as i cant seem to find anything newer.

750 Posts

October 8th, 2013 18:00

Hi sear69,

Welcome to Dell community!

Refer the following link to download the version 8.783.3.0 graphics drivers: http://dell.to/17eL0PP

Before reinstalling the above drivers, uninstall the existing graphics drivers. Refer following link for detailed instructions to uninstall the graphics drivers: http://dell.to/1ebC2sx

Please post the results.

11 Posts

October 9th, 2013 08:00

thank you for the reply but that did not work, does not appear to be suitable for the n5010.

I do not suppose there is any way to upgrade the gpu that is currently in the laptop to something better is there?

I am guessing the only other choice is a new laptop but I like the one I have, just don't like that the gpu is so outdated now and that there does not seem to be any up to date support or drivers for it.

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October 9th, 2013 11:00

There is no way to upgrade the GPU (hardware) in the system, no.

750 Posts

October 9th, 2013 19:00

Hi sear69,

As correctly said by ejn63, graphics card cannot be upgraded since it is soldered on the motherboard.

We can try using the AMD Driver Autodetect tool which will scan the computer for the graphics card and operating system installed, and will download the latest driver available. Refer the following link for instructions: http://dell.to/GHkd87

Please do let me know how it goes.

11 Posts

October 10th, 2013 08:00

I just get an error message when I try to use the tool



I will keep trying it through out the day just in case it decides to work :)

750 Posts

October 10th, 2013 18:00

Hi sear69,

May I know the name of the game that you are unable to play? Did you check the hardware requirements for the particular game?

Unfortunately, I could not locate any other version of graphics drivers for your laptop.

11 Posts

October 21st, 2013 05:00

I have been playing world of warcraft and it is now appearing for that. I had been playing this no issue for a few years, the minimum system specs are windows XP and up, intel pentium D or amd atlhon 64 X2, ati radeon x1600 or nvidia geforce 6800, 2gb ram. 

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