HELP BIOS Update Inspiron 5100 failed

Question

I have tried to update my BIOS from A06 to A22. No problem, got a bootable cd containing the reqired BIOS version. Unfortunatly now my computer does not start any more. No reaction when pressing the power on button.

Any idea what to do now ?

The installation instruction did not show any warning.

Thanks

RB

BIOS Version

A06

BIOS Date

04/28/2003

runningbear · Answer

Great, warranty expired.

NemesisDB · Answer

if the flash failed, you will need a new motherboard.  call dell and hope that you're still under warranty

runningbear · Answer

well there was no warning displayed that it might destroy your mainboard. great

NemesisDB · Answer

if it was under warranty when you contacted them to get the flash CD, you may have a chance -- otherwise, it's time to buy a new system

runningbear · Answer

this is exactly what I am going to do on monday.

fenderguitarguy · Answer

possibly. I can't tell you for sure.

NemesisDB · Answer

oh, my bad, I thought dell sent the CD -- in that case, there's a disclaimer saying they're not responsible for damages caused by any of the files

runningbear · Answer

That is what I thought I did. There was no lower version than the A22, that said create a bootable CD to change to the Dell BIOS first. Well I did and now I killed my notebok.

runningbear · Answer

anyhow it should be possible for them to reflash the BIOS (or how do they do that if they manufacture the motherboard ??).

fenderguitarguy · Answer

you have to flash them in order. With the 5100 and 5150, you can't jump to the most current BIOS version.

The reason for this is that Dell changed the BIOS from a Pheonix BIOS to a Dell BIOS and they are not compatible or something.

fenderguitarguy · Answer

I would still contact Dell and see about getting them to fix it.

runningbear · Answer

I did not get any CD from Dell directly. I have donloaded the file from the Dell support page. CD image file. I have crated a bootable CD as advised to change from the Phoenix Bios to Dell Bios. There was no warning. And the Bios Version A22 was the lowest Bios Version on that page.

NemesisDB · Answer

ussually you would need to flash to A22 and then to A32, however, I believe the CD they ship overcomes this

runningbear · Answer

Worst case should be a new motherboard.

NemesisDB · Answer

yes, which will be about 600 out of warranty

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HELP BIOS Update Inspiron 5100 failed

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