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52622
September 23rd, 2010 02:00
Help - Bluetooth doesn't discover - Inspiron N5010
Hello,
Please help me to solve my problem.
I have Dell Inspiron N5010 with Windows 7 Enterprise 64bit.
I installed the latest driver for bluetooth device
(Title : Network:Dell Wirless 365 Bluetooth Driver
Version : A00
OEM Name : Dell
OEM Ver : 6.2.1.1100
Computers : Inspiron - N5010).
I checked it in device manager and services and everything is ok. (Bluetooth service and Bluetooth support service is running and Device Manager: Dell Wireless 365 Bluetooth module, Microsoft Bluetooth enumerator ).
The bluetooth sign is on at task bar.
I try to add any device with blutooth add device wizard but It can't discover something.
If I try to connect from another notebook to dell then I can see the dell notebook but can't connect with pairing code because nothing appear on dell (Pairing popup or something else)
The "Can see any other device my bluetooth" is on at dell notebook.
So I can't pairing and discovering by Dell but windows doesn't give any error.
Please help me or give any suggestion ;()
I tried more driver from dell and generic windows driver and the problem doesn't appear.
tarat73
4 Posts
0
September 26th, 2010 12:00
Can somebody help me?
Nobody detects this problem (or solved) who use 15R/N5010/Win7?
tarat73
4 Posts
0
September 26th, 2010 23:00
Yes it has. Fn+F2 key.
The bluetooth is working but can't discover any device.
Other laptop can discover my Dell (so bluetooth is working) but can't share the private authentication key so can't connect to this.
Thanks your advice but the problem not so trivial :)
Thx tarat
Loonybin335
2 Posts
0
June 3rd, 2011 04:00
I just bought my laptop and the same thing is happening to me. I have went through the exact same steps as you and am having the same results. However, I am using a N7010. I have searched all over the internet and I cannot find any solutions. I also tried contacting Dell but apparently they don't offer email support for my product... Glad I bought that warranty!
jonlighthall
1 Message
0
July 21st, 2011 12:00
I'm having the same problem with my brand new N5010. I tried updated the Bluetooth software from the Dell Support website and it ended up wiping out my computer. I had to do a system image restore just to get my computer to turn on again. Any solutions...?
MarineATC
2 Posts
0
December 30th, 2011 15:00
I also just wiped out my computer, installing dells BT [Blue tooth] driver. My win will now not boot, due to corrupt file, and when I attempt restore, I am told unable to restore, obviously I have a problem with a file that is not part of my restore.... So then I check affected programs, it tells me the 365 BT Files are the affected files. Hmm, I think Dell has an issue here they need to research.
why would reloading a BT driver cause this to happen? Customer Service states I need to reload win7. Anyone know how to get around this reinstall to get my files I need from hard drive, before I reload? I haven't done a back-up since before the last semester.... I better get smarter about doing this.
D 6tem
1 Message
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July 24th, 2012 04:00
hello, i'm having the same problem with my laptop and i tried all the software but nothing. can someone can help me.
PudgyOne
11 Legend
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30.3K Posts
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July 24th, 2012 06:00
D 6tem,
Did you recently install/reinstall the operating system? If yes, did you install the desktop/notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Places to look to see if your Bluetooth Connection is enabled
Also try reading...
Bluetooth connection and pairing
Virus programs and firewalls can block communications.
Rick
bolaenny
1 Message
0
March 11th, 2013 13:00
Having problem with my bluethooth
tarat73
4 Posts
0
March 11th, 2013 13:00
Hi all. The solution:
Go to START icon and type in SERVICES.MSC and select SERVICES.
The dialog box that opens has a long list of stuff but look for BLUETOOTH SUPPORT SERVICE and double-click to open it.
Select AUTOMATIC. Go to the LOG ON tab.
Choose "this account" type in "LOCAL SERVICE".
Then delete the password dots (a 15-dot-string) under password and delete the string under confirm (both password boxes are now empty).
Choose okay. SUCCESS.
It should then tell you to STOP the service and then to RE-START the service before the change takes effect.
Do so and it should now work.
rlarian
1 Message
0
March 30th, 2013 16:00
Thumbs up!!!!