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July 6th, 2005 19:00

Help with my 2nd hard drive module

I have put a 20gig hard drive in my 2nd hard drive bay module amd my latitude is not recognizing it. The previous 12gig drive was recognized. What's happening. It's not like 20 gig is a big drive. I have a Latitude 610 with xp and the bios is A16. What do I have to do to get it to recognize it? Please show me step by step as I'm not a techy. Oh I tried it also on my old Latitude which is a cpi 300xt and it didn't work either. It worked on both machines with the 12 gig. I'd appreciate any advice on this as I have this spare 20gig drive that I can't use. Oh by the way the drive is dated 02 and it worked as a primary drive in my older laptop.

I just looked at the amount of replies people get... looks like I'll be lucky to get one. What's happened to all the techies?

Message Edited by drewsmistake on 07-06-2005 10:09 PM

4.2K Posts

July 7th, 2005 05:00

Hi,

If the disk has been partitioned and wont work in either you may have a faulty cable in the unit. Did you     " clean " it before use ? If so you will have to partition it for the OS to see it.

                                                                         Regards Chris

July 7th, 2005 17:00

It doesn't seem to be a faulty cable as it worked fine with the 12 gig... or do you mean inside the actual hard drive? It works fine as a primary drive. How do you partition a 2nd hard drive when it is not recognized?

I appreciate you replying to me.

4.2K Posts

July 8th, 2005 05:00

Hi,

You can look for the drive from control panel. Go to Administrative Tools, then Computer management, and then Disk management. Look for the disk here, and right click on it. I would put the disk in as a primary, and make sure the Bios can see it. If you then start a load, it will be formatted and you can try it as a 2nd drive. Did you remove partitions when you took it out ? If not you could still have a drive that has failed. It is very common for someone to install a 2nd USB drive, and windows wont see it. You get a message about a USB hard drive discovered, but cant find it in explorer. That was what I thought you may have done. ( except a 2nd drive rather than a USB one )

                                                                       Regards Chris

July 9th, 2005 01:00

Well I solved the problem! I just reseated the 20gb hard drive in the module and it worked. Yeah it worked on both Latitudes; my c610 and my cpi. I emailed dell tech support and they said I couldn't do anything... that it could only take 12 gb. Well there you go... never listen to the expurts, cos they were as useless as a chocolate teacup. Well if anything has the same problem, I hope this helps. Pass it on.
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