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10445
January 13th, 2004 15:00
how to flash bios without booting computer?
I suspect the bios has a bug.
The machine is: Latitude cpx h500 + BIOS A08 + win2k (sp2) + 2 PCMCIA slots.
The computer just hangs at the dell logo splash screen as the progress bar reaches about 90%. If I press F-2 before this point, "entering setup" message shows up, but it still hangs at the same point (the progress bar finishes about 90%). It gives no response at all even I wait for 10 or 20 minutes.
I got this problem about 6 months ago, but I could boot the computer 1 out of 5 times at that time. Not any more.
Is there a way to flash the BIOS in this case? Many thanks.
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DELL-Corey
2.6K Posts
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January 13th, 2004 19:00
Thank you for using Dell's Community Forum.
I would first, take your system off the docking station if you have one. Then take out all peripherals like printers, scanners, mice, keyboards, pc cards, and any other 3rd party devices you have added. Also, take out the battery and disconnect the ac adaptor and wait for 2min. then add only the ac adaptor back on, and try to boot.
realyifei
3 Posts
0
January 13th, 2004 21:00
Thanks for you help. I have tried all these steps you suggested, unfortunately, which did not fix the problem. It still hangs at the same point (as progress bar reaches 80-90%). If I took off one memory chip (I have two), it DID report something like "Invalid configuration infor, please run setup" before it got stuck, but after the power are turned on again, it just hangs as usual.
I am just wondering if there is a way I can either flash the BIOS or replace it by a new BIOS chip.
DELL-Corey
2.6K Posts
0
January 14th, 2004 13:00
You should try running the Dell diagnostic program.
You run diagnostics to make sure that there is not an actual hardware problem. To do this, put your System Utilities CDROM that came with your computer. To launch the diagnostics, insert that CDROM into your computer and then restart your computer. If the computer does not automatically boot from the CDROM you may need to change the BOOT FIRST device in the BIOS.
realyifei
3 Posts
0
January 15th, 2004 13:00
DELL-Corey
2.6K Posts
0
January 15th, 2004 14:00
In that case, you can contact us in regards to getting your motherboard replaced.