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16 Posts

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April 24th, 2014 05:00

How to remove DDP from a system

Hi

I accidentally installed DDP on a system not realising exactly what it was. After configuring a new system a notification appeared saying additional software was available and did I want to download it. I did so, not realising it would also automatically install it. During installation it required a password so I configured a generic password that I generally use for LAN applications and accessed the interface a couple of times after installation had completed. Today I tried to access the console and it refused to recognise the password I gave it. Seriously, I tested it and have a record of all passwords in my network documentation. It is listed, but does not work.

I did not configure the software in any way. As soon as I realised what it was I saw that we did not need it.

Now, I wish to remove the software but during the uninstallation routine it asks me for the location of encryption keys. As I have never configured it and have not told it encrypt any data etc I am bemused as I have no idea where these (non existent) keys may be stored.

Also, I can not see any way of preventing the software from running.

It has changed the Windows login screen and is generally causing confusion for our staff.

Can someone give me instructions on how to remove this software, please? Or, can anyone refer me to a page that details how to do so?

Thanks!

16 Posts

April 28th, 2014 02:00

Does anyone know how to remove this application, please?

Thanks.

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18 Posts

March 24th, 2017 16:00

Looking for same answer

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