I failed all three tests and could not use touchscreen...HELP

Hi hdipisa1109,

Thank you for writing to Dell Community Forum.

Please try the steps mentioned in the below link and check if this helps:

http://dell.to/2eLBa69

please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information