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wbosman

1 Message

4287

February 13th, 2006 20:00

inoperative touchpad

Touchpad not working, touchpad does not appear with mouse in control panel. I have downloaded latest driver and updated BIOS. I have an Inspiron 8500 running windows XP. Please help.

Keskar

15 Posts

February 14th, 2006 01:00

Hi,
 
Please click on the link below to resolve the issue to get the issue resolved:
 
And please perform the following steps:
 
1. You need to select the operating system from the drop down list. After selecting the operating system you need to click on Submit Button.
2. Select the system that you have purchased from Dell from the drop down list. That is Inspiron 8500 and then click on Submit Button.
3. And if it ask to type the keyword then type Touchpad/Trackstick/Button not functional
 
Bye
Keskar

Message Edited by Keskar on 02-13-2006 09:52 PM

Keskar

15 Posts

February 14th, 2006 06:00

Hi,

And also please install the following drivers as these are the drivers for HotKeys like Volume Control:

http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R55996&formatcnt=1&fileid=66721

If you are not able to install the drivers then please try to use the following link if you have a Dell Tool CD with you to how to install the drivers:

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1078341&l=en&langid=1&c=us&cs=19&s=dhs

NOTE: THESE LINKS ARE FOR INSPIRON 600M AND IF THIS IS NOT THE SYSTEM THAT YOU HAVE PURCHASED FROM DELL. THEN PLEASE LOG ON TO http://support.dell.com and in Search Box type the following keyword : quickset (Name of your Inspiron) and after that restart your system and then check it.

Bye

Keskar

Message Edited by Keskar on 02-14-2006 02:08 AM

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