Insperion E1705 Blue screen

I've been having the same problem. Do you have the 1390 wireless card? Bluetooth? From what I can tell I think the error is only occurring when I have the wireless card enabled, and particularly when the bluetooth radio is on. Sounds like we need a new driver, but I'm not aware of anything more recent than the one I've got. Anyone else having the same symptoms?

Yes I have the 1390 wireless and bluetooth. I haven't tried useing just the network card because I am usually where I need to use the wireless. Dell had me download the latest drivers but that caused more problems. I couldn't do a normal format the drive and install Windows and then the drivers like I do on my other computers Windows couldn't find all the devices. I had to do the reinstall thing that Dell has.

Well, it looks like we're not alone. See these threads for a lot of people with similar problems:

http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=216597&query.id=181916#M216597

http://forum.notebookreview.com/showthread.php?t=54401

http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=218750&query.id=182057#M218750

BTW, I am running WinXP Pro SP2. Personally, I'm still leaning toward the problem lying with the 1390 wireless card or the bluetooth driver since one or both has been active every time I've had the BSOD, and at least twice it occurred when I was rebooting or reconfiguring my wireless router.

-Mike

This is my fifth Dell but it is going to be my last if Dell doesn't fix my problem. I have never had a problem before with my other Dells but this is unaccepatble the way Dell is treating its customers.

I think you're on to something. I have the 1705, with the 1390 wireless card, but not bluetooth. I haven't had any blue screen problems. I know it's a pain, but keep on tech supports A**. Hope your problem is solved soon!

RGT

Well, I turned off the Bluetooth radio, and now I'm 2 days with no blue screens. I really liked the idea of being able to wirelessly sync my Axim X50v via BT, but it's not worth having BSODs. Hopefully we'll see an updated driver if this is indeed the problem. I'll post back in a few days if I'm still BSOD free...

 

-Mike

Thanks, I'll try it but sometimes I can get buy for 4 or 5 days with no blue screen. I'll have to wait and see if that works.

I don't think that will work. I didn't even have my bluetooth drivers installed yet.

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@DRSieling wrote:

Can anyone help me. I bought an Insperion E1705 and it has randomly stopped and shows a blue screen. This has happened for the two months that I have had this computer. The error is multiple_irp_complete_requests Stop 0x00000044. Dell refuses to take back the computer. They did send a replacement and I get the same error. I have done the restore about 7 times and it doesn't help. This must be a known issue since both computers have the same problem.

Thanks in advance.

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Have you done a fresh reformat and reinstall with the OS reinstall CDs? (NOT System Restore, a clean XP Reinstall. If you didn't order the OS reinstall CDs with the machine you may have to call Dell to request them.)

System Restore gives you Dell's utterly horrific and cluttered XP preinstall. The OS reinstall CDs will give you a mostly clean XP install. From there install Dell's latest drivers from their website, or if you can find more recent ones on the hardware vendor's website (such as NVidia drivers from laptopvideo2go.com and Intel's wireless drivers), use those.

My first unit had defective hardware, but my current E1705 is nearly rock solid, and all crashes have been attributable to RightMark RMClock.

Yes a Dell tech talked me through the WinXP setup and tried to install the drivers. The drivers CD didn't even have the drivers so the tech downloaded them from the Dell site and the drivers still didn't work. That's when the sent me another machine and I still got the same problem.

Yes I got it from Dell. I'm not at home right now to see the file to know which version it is but the tech said it was just put on the site a day or two before I down loaded it. When I get home I can look up the file.

I got the lates driver for the bluetooth card and installed it and it updated the firmware on the card and I haven't had a BSOD since. So maybe the problem is fixed. I just need to get my software for the DVD because Dell didn't send me the discs. Thanks for all the help.

My problem got fixed down loading the latest driver for the bluetooth card. Dell is constantly updating there drivers. I would down load there lates drivers and install them. When I installed the driver for my bluetooth card the software also updated the firmware on the card and I haven't had a blue screen since.