Unsolved

This post is more than 5 years old

Closed

5 Posts

7936

March 27th, 2007 00:00

Inspiron 1501

I received my Inspiron 1501 in January 2007 and it was loaded with XP Professional and everything worked great. Within the last week, I installed Windows Vista Business and it worked fine for about a week until I ran it on battery power one day and had problems with it booting back up. After reseating the RAM, I was able to get it to boot, but then my four USB ports did not work. After talking with some people at work, I decided it was a Vista issue and decided to reinstall XP Professional once again.
 
At this point, I pressed F12 during the BIOS screen, and proceeded to once again install XP. I still have problems with the machine either not booting, freezing, or the monitor shuts off (the power light stays on) and won't respond to any key pushing. My latest attempt was to reinstall XP once again in case I missed something but it froze in the middle of it. I have all updated drivers installed from Dell but have no idea how to resolve this issue easily.
 
If anyone could help me understand or resolve this issue, it would be greatly appreciated! Thank you very much in advance.
Mike

5 Posts

March 27th, 2007 00:00

Sorry, forgot to say what's in my computer...
 
Inspiron 1501
AMD Turion 64x2 TL-56 processor
1Gb RAM
Windows XP Pro
 

212 Posts

March 27th, 2007 02:00

If you hold the Fn key then turn on the computer it will go through a bunch of diagnostics, might take a little bit to run (I think the extended tests could take a few hours, the standard test which it starts with maybe 5-10 minutes) see if it gives any error messages. That might be one place to start.

2 Intern

 • 

2.2K Posts

March 27th, 2007 19:00

Mike,
 
Please make sure that you have all the latest drivers for your system.  The most common one that gets left out is the chipset driver, and it needs to be installed before all the other drivers.
 
Also, if you feel there is a hardware problem, then hit F12 when you see the prompt during boot and run the Dell Diagnostics. 
 
 
No Events found!

Top